Reference no: EM133609778
Develop and Implement Business Plans
Assessment: Project
(Evidence Portfolio)
Section 1: Planning to Develop a Business Plan
Overview of the business
What is the name of the business?
What are the main products, services, or programs of the business?
What are the legislation/regulatory requirements called?
How are the legislation/regulatory requirements relevant to your business and Business Plan?
How are the legislation/regulatory requirements relevant to you as you perform your role?
What does the market want?
What is an acceptable price point?
What are the quality expectations?
Are there opportunities for different quality/price point options?
What are other market requirements?
Analyse the business and its objectives
What are the strengths of your business?
What are the weaknesses of your business?
Are there any opportunities for improvement?
What are the existing or future threats to your business?
Research other industry-related information
What are industry trends?
What are marketing trends?
Attach proof of your research/information sources to this section of your portfolio (e.g., websites, surveys etc.).
The organisational requirements relevant to developing the Business Plan
What is the business' vision?
What is the business' mission?
What are the business' values?
What are the objectives and goals of the business?
What are the financial targets of your business?
What are the management arrangements/organisational structure of your business (use a diagram and/or words to answer)?
What is your business's current marketing strategies?
Describe the pricing structure of your business
What are the requirements outlined in any pre-existing strategic, business, and/or operational plans?
Are there any other organisational requirements (such as a template etc.) that you need to consider when developing your Business Plan?
Propose performance and productivity targets
What are your proposed key aspects of business to focus on in the Business Plan (at least three)
Productivity and performance targets (including at least one financial indicator such as revenue) related to key result areas?
Section 2: Developing a Business Plan
Complete the next section before meeting with relevant stakeholders.
Plan to meet with relevant stakeholders (at least two)
Who will you meet with?
Explain how will you demonstrate your ability to:
• lead others
• facilitate group interaction
• influence the direction of the outcomes
• present information/seek advice
Schedule meetings
Insert screenshots showing the meetings in your calendar.
Insert screenshots showing that the meetings invites have been sent to meeting participants.
Complete the next section after you have met with relevant stakeholders.
Note: If your meeting was not viewed in person by your assessor, attach proof of the meeting to this section of the portfolio.
Performance and productivity targets
The agreed performance objectives and measures for the Business Plan. What are the agreed key result areas (at least three)?
What are the agreed productivity and performance targets (include at least one financial indicator such as revenue)?
Business Plan
Business Plan for:
[Name of Business]
Duration of Plan
20XX - 20XX
Business Description
Describe the business and the environment it operates in. What are the current products, services and/or programs offered by the business? What are the strengths, weaknesses, opportunities and threats for your business?
Products, services and/or initiatives
Which key aspects of the business does this Business Plan focus on?
Describe the desired products, services and/or initiatives that will support the key aspects.
Productivity and performance objectives and measures
What are the performance and productivity targets (including financial indicators) to address the key aspects?
How will the targets be monitored and measured (i.e., what is the performance measurement system for the target)?
Product/Service/Initiative Target Measures
Resource requirements
What financial resources are required for the Business Plan to be implemented?
What physical resources are required for the Business Plan to be implemented?
Which human resources are required for the Business Plan to be implemented (including at least one skilled labour requirement)?
Regulatory requirements
What are the regulatory requirements for the Business Plan and its related operations?
Marketing strategy
What marketing strategy will you follow to achieve your Business Plan?
Implement the Business Plan
Communicate the Business Plan
Insert a screen shot of your draft email to relevant stakeholders.
Confirm that skilled labour is available to implement the plan
How have you confirmed that skilled labour is available?
Section 3: Implementing and monitoring a Business Plan
Assume that your business premises and/or staff have been exposed to COVID-19 and you have been required to shut down and isolate for two weeks.
Report system failures and variances promptly.
Report the variance to all relevant people promptly
Insert a screen shot of how you reported the variance to all relevant people (or attach as proof to this section of your portfolio).
Assume a period has passed and your Business Plan has been implemented. Your assessor will have provided you with simulated information to monitor, review and evaluate your Business Plan.
Evaluation of results
How have key aspects performed against the performance and productivity objectives?
Performance indicators
Are the financial indicators realistic and achievable?
Are other performance indicators realistic and achievable?
What changes do you suggest (at least one)?
Legislative compliance
How have legislative and regulatory requirement been adhered to?
Underperformance
Are any staff members underperforming?
Which areas do they need to improve in?
What is your coaching plan for them?
Strengths and weaknesses of the Business Plan
Identify any strengths and weaknesses of the Business Plan.
Variations
Summarise any variations required to the Business Plan (at least one).
Review Processes
Establish ongoing review processes for the Business Plans.
Business Description:
Describe the business and the environment it operates in. What are the current products, services and/or programs offered by the business? What are the strengths, weaknesses, opportunities, and threats for your business?
Products, services and/or initiatives
Which key aspects of the business does this Business Plan focus on?
Describe the desired products, services and/or initiatives that will support the key aspects.
Productivity and performance objectives and measures
What are the performance and productivity targets (including financial indicators) to address the key aspects?
How will the targets be monitored and measured (i.e., what is the performance measurement system for the target)?
Product/Service/Initiative Target Key Measures
Productivity and performance objectives and measures
What are the performance and productivity targets (including financial indicators) to address the key aspects?
How will the targets be monitored and measured (i.e., what is the performance measurement system for the target)?
Product/Service/Initiative Target Key Measures
Draft an email to share your report
Insert a screen shot of your draft email to communicate the Updated Business Plan and share your report.
Address underperformance.
Coach underperforming staff
Unless already viewed in person by your assessor, attach proof of a coaching session to this section of your Portfolio.
Ozhouse Clean
Case Study for Assessment
Summary:
Ozhouse Clean is based in Melbourne and offers professional, residential cleaning services, including regular home cleans, as well as spring cleans. The company was established in 2005 and is a family business established and operated by James and Nancy Anderson.
Our key focus is providing quality services to all our customers. We want our brand to be widely recognized and associated with qualities.
In our work, we ensure we adhere to our key values, which are:
valuing and respecting all our customers
caring for the environment through our environmentally friendly services
caring for our staff through a friendly working environment
promoting excellence and innovation in all our business practices. We always operate with integrity.
Objectives:
During the upcoming year we have a range of objectives which focus on building our brand recognition for providing customers with a professional and friendly service and to increasing sales.
We want to increase our customer base and profit percentage.
We also want to meet or exceed the expectations of customers and to implement best practice in cleaning operations, including environmentally sustainable practices.