Identify underlying causes for the problem

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Reference no: EM133798019

Innovation and Creativity in Business Analytics

Assessment - Solving a wicked problem using systems thinking

Case Study

The case study will be placed in the Announcements section in the portal on the Friday of week 3.

Assessment Instructions
Prior to week 4, form groups of 3 to 4 students and inform your lecturer of these groups. You will be provided with a case study at the beginning of class. You will be asked to:
Apply the systems thinking process
Prepare 10 slides

Slide Content

Slide 1: Cover page

Slide 2: Explanation of why having people return to work in the office, post-covid is a wicked problem in Australia, with the application of data sets.

Slide 3: Reframe the problem in terms of a question or questions that could lead to micro-solutions and recommendations, i.e. approaching the bigger problem via smaller ones. For example, perhaps you could focus on productivity, work-life balance or improvements to office design. This is to be a unique initiative of your group, which would lead to a more specific solution. Need help with your online assessment? Schedule now!

Slide 4: Explain the elements of the system now that you have reframed it. Slide 5: List the possible perspectives of different "players" in the system.
Slide 6: List the boundaries (scope and scale of the system), having reframed the problem.

Slide 7: Apply three datasets to the problem, now that you have reframed it? Explain how these data sets offer fresh insight to the problem.

Slide 8: Apply the Iceberg model (using Systemic Thinking in contrast to Systems Thinking) to identify underlying causes for the problem (see week 3 slides).

Slide 9: Suggest some preliminary recommendations, solutions and suggest next steps. Slide 10: References (both academic and "grey" material)

Reference no: EM133798019

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