Identify the companys e-crm and social network channels

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Reference no: EM133657158 , Length: word count:3000

Digital Business Management and Emerging Technology

Assessment - Individual Digital Report

Assessment Task:

Firstly, you must research and select a company website which has not been selected by your peers.

Note: Please do not start work on the company website until it has been approved by your seminar tutor. Please email your seminar tutor about your choice of company.

The chosen company website will be allocated to students on a first come first serve basis.

This assignment requires each student choose a website of a company and research on their websites and online business strategies and,

Identify the E-business model that the website pursues Consider E-business concepts and approaches to comment on specific strengths and weaknesses of your chosen website.

Identify competitive strategy and digital business strategy the company has followed and provide recommendations/suggestions with clear justifications (week 2 topic).

Identify their digital marketing strategies and options and provide recommendations/suggestions with clear justifications (week 4 topic).

Using similar web market intelligence platform please discuss the customer traffic data and provide recommendations/suggestions for further improvement with clear justification (week 4 topic).

Identify the company's e-CRM and social network channels linked with the website and provide recommendations/suggestions for further improvement with clear justification (week 5 topic).

Identify the cyber security measures the company website has in place discuss if the company website comply with e-business ethics and provide recommendations/suggestions with justification (week 9 and10 topic).

Specific Instructions

You are expected to do much background reading from textbooks and other academic journal articles, news mediums as well as conduct adequately research evidence to support your review and discussion.

Reference style must follow Harvard Reference Systems.

Reference no: EM133657158

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