Identify best and one worst customers

Assignment Help Management Information Sys
Reference no: EM132191495

Ques #1 Lazy boy is using data analytics RFM technique to identify its best and worst customers. This will help them customize their marketing strategy.

Lazyboy sales files is available on the course website, called Lazyboy sales

- Perform RFM analysis (show all calculations in EXCEL, submit this excel file)

Submit following in WORD FILE

- provide the RFM score table in the word file also

- Identify three best and one worst customers

- Discus marketing strategies that would be appropriate for them

Ques#2.

Given the following ownership data for Tractors based on income level and lot size
(similar to example that we did in class but NOT the same; source shemuli etc)

Revised tractor data file is available on class website as tractor data

Develop a two level split decision tree using

First level split at lot size = 19

Second level split follow following rule

If lot size > 19 AND income <= 75.5 etc..
If lot size<=19 AND income <= 65.8 etc..

Do not worry about other splits

- Based on first and second level draw the partial tree

Gini index

- Before the split

- After the first split (lot size =19)

- After the second level splits

Q3 Given the following

Given the following Table with training Records with their actual class and the probability of them being class 1 members estimated by a classifier. Where 1 denotes a customer will buy washer/dryer combination and 0 implies they will not.

(source Shmueli etc)

- Draw a "lift" chart for a person buying a washer and dryer (1) using the above model. Draw it in EXCEL and submit excel file. ( 3 points)
- and provide the lift value for 10 cases of 1(success)

Q 4. Using Tableau

Hint: You can change the name of worksheet by double clicking on it

Using tractor data (ques #2)

- Worksheet 1: put your name on worksheet in title
Create 2 clusters and discuss
Between and within sum of square
Change the name of worksheet to your name_cluster

- Worksheet 2: Create the following worksheet in tableau, call it part 2

Save it in Tableau public server and submit the url

Given the clusters below (note they maybe different from part a) develop a confusion matrix for cluster 1 (note cluster1 implies ownership)

Attachment:- Final Take.zip

Verified Expert

In this assignment we have studied for excel operation and here we have create application in excel for the solution .Here we have to done operation on the tableau .Here I have download excel sheet and observe the result in the tableau. There are observe the result of regression in the excel

Reference no: EM132191495

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Reviews

len2191495

12/11/2018 11:58:44 PM

Note: You can use EXCEL, ACCESS or ORACLE for these problems. Must show all intermediate and final tables, spreadsheets etc.. must show queries and their outputs--If ACCESS or ORACLE is used Ques #1 Lazy boy is using data analytics RFM technique to identify its best and worst customers. This will help them customize their marketing strategy. (12 points) Lazyboy sales files is available on the course website, called Lazyboy sales

len2191495

12/11/2018 11:58:30 PM

I have attach three files for you to be able to do the assignment for me. Please kindly follow the instructions step by step. Thanks. Please DO NOT write any comments with your submission. • This is an EXAM, I can NOT answer any questions. • Read the questions carefully • Email me for any GENERAL clarifications • Exam is to be done individually • Honesty and integrity is expected, any dishonesty will result in 0 for the EXAM • All work should be done on the exam itself. • Submit following files: • word file (ONE word file with everything in it)

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