Identify and describe the characteristics of two leadership

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Reference no: EM133416751

Case study - Part A.

The Australian Charities and Not-for Profits Commission (ACNC) has completed its review and audit of the service Safety Central. The board is to be replaced and a new CEO appointed. The Report produced by the ACNC highlights a range of service issues and includes recommendations that must be implemented by Safety Central.

The issues identified in the Report and recommendations made by the ACNC are presented below:

Issues to be addressed by Safety Central:

Staff are overworked and unmotivated. Absenteeism and staff turnover is high.
There are elevated levels of client dissatisfaction with the services provided and poor client outcomes.

Recommendations to be actioned by Safety Central:

1. Evaluation of all programs is to be conducted by an independent evaluator. Based on the evaluation findings, changes are to be made to improve the effectiveness of service provision.

2. For the service to be sustainable, organizational transformation is needed. This includes managing the transition to a new model of service provision.

Questions: As per Above cash study could you please answer the following question

Q 1. Identify and describe the characteristics of two leadership theories (or styles) that would help the new CEO to respond to recommendations identified by the ACNC.

Q 2. Describe in detail how a transformational leadership style could be applied to address Issue 1 and Issue 2 as identified by the ACNC.

Reference no: EM133416751

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