How would you train your staff in cultural competency

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Reference no: EM133948535

Problem

Racial and ethnic diversity is increasing in the United States, and healthcare organizations have been working to decrease inequities in access and quality of healthcare.

Delivery of healthcare services must be responsive to an individual's communication needs, preferred language, health literacy level, and cultural beliefs and practices. To help healthcare organizations establish guidelines for meeting the needs of a diverse patient population, the Office of Minority Health (OMH) of the U.S. Department of Health and Human Services (HHS) developed the Culturally. and Linguistically Appropriate Services (CLAS) standards.

The CLAS standards are designed to improve health outcomes and reduce health inequities by showing respect for the culture and language preferences of patients.

You have been appointed the chief executive officer (CEO) of the Maple Grove Hospital, a small, not-for-profit community hospital located in a rapidly diversifying urban community. You find that while the profile of the staff and the patients you serve is changing, the hospital has not prioritized DEl and cultural competency. Keeping this information in mind, answer the following questions:

A. How would you assess the current level of understanding and implementation of DEl practices among the hospital staff?

B. Given your understanding of the CLAS standards, what steps would you take to ensure that interpreter services are adequately provided for patients who do not speak English as their first language? Get the instant assignment help.

C. How would you train your staff in cultural competency to better serve the diverse patient population?

D. An essential element of providing cultural competency patient care is community engagement.

E.How would you ensure that the culturally competent care you are providing actually meets community

Reference no: EM133948535

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