User Account

All Pages

How would you best characterize this situation

Assignment Help Other Subject
Reference no: EM131042875

You've just received a complaint from your best customer that her set of 50 new sensors is overheating and she wants her money back or a significant reduction in the cost. You showed her email to your boss who remarked, "Well, that's not covered under the service-agreement and she's beyond 90 days for returns. We can't be responsible for customers who abuse the products without regard for proper use as stated clearly in the manual." How would you best characterize this situation?

  • This is an ethical dilemma because it's quite possible the customer will sue the company over this issue.
  • This is an ethical dilemma because both the customer and the company have legitimate concerns.
  • This is not an ethical dilemma because both proper use and return policies are clearly stated.
  • This is not an ethical dilemma because the customer has free will and was under no obligation to buy from this particular company.

Reference no: EM131042875

Questions Cloud

Define emotional intelligence : Define emotional intelligence (EI). What are the key elements of EI? Why is EI so important to successful strategic leadership? Address potential "downsides."
Define the research questions for the identified problem : Identify a business research topic. Define the research questions for the identified problem or opportunity. Select the appropriate research methodologies and techniques to use for the research project
Environmentally conscious : After years of research, your company develops a product that might revolutionize the green (environmentally conscious) building industry. The product is made from relatively inexpensive and widely available materials combined in a unique way that ca..
Simulation is important in the business world : Complete the following the essays using your own words and opinions as well as examples beyond the textbook. As a guide each essay should be about a page in length. 'Simulation is important in the business world, please provide and briefly discuss a ..
How would you best characterize this situation : "Well, that's not covered under the service-agreement and she's beyond 90 days for returns. We can't be responsible for customers who abuse the products without regard for proper use as stated clearly in the manual." How would you best characteriz..
Display a clear understanding of assignment : Research Paper writing guidelines - Did your paper: Have a definite introduction, body and conclusion? Did you use transitional expressions: such as "likewise," "furthermore," "another example is," so that ideas flow smoothly throughout the paper?
Developing a different theoretical perspective : Philip Crosby is known for developing a different theoretical perspective on QI based on:
Supply chain performance-achieving strategic fit and scope : Business competition has shifted from company versus company to supply chain versus supply chain. The scope of strategic fit comprises of functions with an organizations and all stages in the supply chain. Discuss the above two statements and provide..
Field of human resource management : Which of the following developments did NOT occur in the field of human resource management during the 1950s and 1960s?

Reviews

Write a Review

Other Subject Questions & Answers

  Find necessary force required to maintain the body moving

If mass speed and radius of rotation of a body moving in a circular path are all increased by 5o%, find the necessary force required to maintain the body moving in the circular path will have to be increased.

  Limitations placed on third parties

Even with the limitations placed on third parties by a winner-take-all electoral system, third parties still played a prominent role in 19th and early 20th century politics.

  Absence of theories about meaningful phenomena

1. Current theories, explanations, proposed relationships among constructs, and absence of theories about meaningful phenomena in your topic area. 2. Contradictions, inconsistencies, and ambiguities regarding findings related to theories in your to..

  Ozone layer is being depleted because of chemicals-pollution

The ozone layer is being depleted because of the chemicals and the pollution. Do u think the US is responsible for protecting less developed countries?

  High-performance work system issues

Which of the bases for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

  Geology of a region for potential useable aquifers

What characteristics or factors would you consider When examining the geology of a region for potential useable aquifers.

  Discuss the basic aspects of humanistic theory

How do biological factors relate to Maslow's theory of personality? Discuss the basic aspects of humanistic theory that are incompatible with biological explanations of personality

  Why is a map legend important

Why is a map legend important? Why does Greenland appear so lard in relation to other landmasses on a map made using a cylindrical projection? What is the function of contour lines on a topographic map?

  History and foundations of health care in the us

It is essential to identify, examine, and understand the history and foundations of health care in the U.S. as this will be the foundation for understanding health care systems though this course and in practice

  How would you define public and community health

How would you define public and community health

  Shared and nonshared environmental experiences

Define and describe shared and nonshared environmental experiences and the role each plays in development.

  As your organization grows the possibility of having

1. it is the year 2020. speculate what work-life benefits are most prominent among the top employers in that year and

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd