Reference no: EM132585883 , Length: 3000 Words

Assignment -

1. Apply the EFQM Business Excellence model, using relevant theory and concepts learnt on the module, to one organisation of your choice. Draw on your analysis to identify and capture strengths and areas for improvement to the chosen organisation:

Criterion 4 - Partnerships & Resources:

i. How well do they build sustainable relationships with their partners & suppliers?

ii. Do they manage their buildings, equipment and resources in a sustainable way?

Criterion 5 - Processes, Products and Services:

i. Have they defined the key processes required to deliver their strategy?

ii. Do they develop new, innovative products and services?

2. Based on your analysis, offer and justify one operations/supply chain management strategy that the chosen organisation could pursue to drive business excellence

Note: You should draw on relevant theory, concepts and principles learnt on the module throughout the report

You may wish to use the RADAR elements to help you address questions 2. This may also influence the key points raised in your executive summary.

RADAR element Strategy

Result - What would success look like from this strategy?

Approach - Describe what the strategy looks like in terms of an approach or approaches?

Deployment - What specific steps would chosen organisation take to deliver this strategy/approach?

Assessment & Refinement - How would chosen organisation ensure the approach stays on track? What else would they need to consider? Who else could they learn from?