Reference no: EM131473013 , Length: word count:3000

Organisational Change and Development Business Report - Change Proposal

Commercial For-Profit College Case Study: Apply knowledge gained during lectures and develop a business change proposal

Background information:

Put yourself in a position of an external change agent who has been hired by senior management of an international for-profit college to oversee major organisational change. Imagine the following areas have been identified as areas for improvement:

environmental sustainability

• printing cost
• water consumption
• energy consumption

errors in databases

• student records
• employee records
• financial records

communication

• between departments
• between management and employees
• between peers

IT infrastructure

• ICT hardware
• LAN and wireless network speed
• photocopy machines used within the business

student engagement and pass rate

• low attendance
• low pass rate
• high plagiarism

Objectives to be achieved at the college by the end of 2017:

• reduce printing cost by 50%
• reduce water consumption by 40%
• reduce energy consumption by 25%
• reduce errors in student and employee records by 99%
• reduce errors in financial records by 100%
• create culture of openness and transparency
• improve written communication between departments, and written as well as oral communication between management and employees
• improve interaction, sharing of knowledge and information, as well as openness, transparency, and oral communication between peers
• upgrade ICT hardware
• upgrade LAN and wireless network
• upgrade photocopy machines used within the business
• achieve student attendance of 90%
• achieve pass rate of minimum 75%
• minimise plagiarism to 0%

Your task is to:

• brainstorm how research could be conducted and relevant data collected and analysed - data to identify root causes of the problems (speak to your lecturer to get direction how this could be done)
• provide solution to each problem supported by literature review and real-world examples you are aware of, case studies, business reports, etc.
• develop a business change proposal for the international college management

Suggested structure of the report:

• Executive summary
• Table of contents
• Introduction
• Objectives to be achieved
• Scope and limitation of the report
• Background information (issues identified and analysed)
• Proposed operative suggestions for each problem identified and analysed, supported by literature review and real-world examples, case studies, business reports
• Potential risks identified for each operative suggestions provided; mitigation strategy for each risk provided; alternative suggestions (Plan B) provided
• Implementation plan / Action Plan provided
• Conclusion
• Recommendations for further development of the international college
• References

Attachment:- Action Plan Example.rar