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How company connect and interact with their customers online

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Reference no: EM132121068

Assignment - Memo

Memorandums are routine internal pieces of organizational correspondence. Each student must complete at least a one full-page business memorandum in APA format.

Students will choose one of their favorite companies where they might like to work or do business with and analyze their company website, social media presence, customer service, and engagement. How do this company connect and interact with their customers online? Are those communication tools and customer service strategies effective?

In this assignment, students will write a one-page memo to the company's vice president with their recommendations. There is a specific unit on business memos in the text and you will be expected to follow the format and style.

Objectives - Upon completion of this module, the student will be able to:

Analyze the audience for your communication.

Plan the purpose, content, and organization of your message.

Compose the first draft of your message.

Revise for content, style, and correctness.

Proofread your message.

Attachment:- Assignment File.rar

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If you have customers, you need customer support software. It's that simple. You can only juggle so many emails and social media mentions on your own before you miss an important email and leave a customer high and dry. There will always be difficult questions to answer and dissatisfied customers to appease, but at least managing your support requests can be simplified. That's where customer support and help desk apps come in. This report will discuss a Memo on improving customer services. This paper is written in Microsoft Word Document File.

Reference no: EM132121068

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Reviews

urv2121068

11/1/2018 5:16:38 AM

What company is this for? "I really would like to say thank you for all that you have done to assist me with keeping my stress levels low. Working with you guys is always soothing. thank you so much. good handled."

len2121068

9/24/2018 3:36:02 AM

It is the memo assignment. This assignment is due in this module. This assignment is worth 100 points and due by the end of Module 3. There is a specific unit on business memos in the text and you will be expected to follow the format and style. Submit your work in a Word document and upload it via the Blackboard submission link. This assignment is worth 100 points toward your final grade and will be graded using the Memo Rubric.

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