How companies use artificial intelligence

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Assignment: Exploring AI Fundamentals and Tools

To maximize your points and fully benefit from this assignment, please take the time to read all the directions thoroughly. The goal is to ensure that the assignment is engaging and equips you with practical skills that you can apply in your everyday life.

Introduction

Have you ever wondered how companies use Artificial Intelligence (AI) to understand customer opinions or enhance their products? AI tools can analyze vast amounts of data in seconds, helping businesses make informed decisions. In this assignment, you will learn about sentiment analysis, a technique that helps gauge customer feelings through text data. You will explore AI tools like Claude (a Generative AI), OpenAI (ChatGPT, a Conversational AI), and Google Colab (a Cloud-Based Development Environment). By analyzing the outputs from these tools, you will gain insights into how AI can be applied to real-world business scenarios.

Objective

This assignment will teach you how to use AI tools to analyze customer feedback and understand their sentiment. You will learn about polarity and subjectivity, two key metrics essential for interpreting customer opinions. The outputs from Claude will reveal the benefits of AI in business contexts, while OpenAI will provide insights into the risks associated with AI technologies. By the end of this assignment, you will be able to articulate how these insights can be applied in practical settings to enhance decision-making and strategy in business.

Reference no: EM133790425

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