How can you display tactful behavior when communicating

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Question 1: How can you display tactful behavior when communicating with providers about 3rd party (insurance) requirements- you can formulate your response around how we can discuss pre-authorization requirements before being able to perform a service on a patient

Question 2: How can you show sensitivity when communicating with patients about 3rd party (insurance) requirements- you can formulate your response around how you can discuss the requirement for collecting patient copay/coinsurance/deductible at the time of service

Reference no: EM133418062

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