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Suppose that GLC earns a $2000 profit each time a person buys a car. We want to determine how the expected profit earned from a customer depends on the quality of GLC's cars. We assume a typical customer will purchase 10 cars during her lifetime. She will purchase a car now (year 1) and then purchase a car every five years-during year 6, year 11, and so on. For simplicity, we assume that Hundo is GLC's only competitor. We also assume that if the consumer is satisfied with the car she purchases, she will buy her next car from the same company, but if she is not satisfied, she will buy her next car from the other company. Hundo produces cars that satisfy 80% of its customers. Currently, GLC produces cars that also satisfy 80% of its customers. Consider a customer whose first car is a GLC car. If profits are discounted at 10% annually, use simulation to estimate the value of this customer to GLC. Also estimate the value of a customer to GLC if it can raise its customer satisfaction rating to 85%, to 90%, or to 95%. You can interpret the satisfaction value as the probability that a customer will not switch companies.
Calculate the cooling load for a top-floor apartment and an apartment that is below the top floor, using the apartment building in Appendix A. Assume the residence will be built at the geographical location where you reside.
a bowling ball has the mass m the radius r and the radius of gyration kg. the ball is rolling on a straight lane with
a flywheel can be considered as being composed of this disk and a rim. the rim weighs 322lb and has a diameter of 24in
both a gage and manometer are attached to a gas tank to measure its pressure. if the reading on the pressure gage is 80
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an ideal diesel cycle with a compression ratio of 17 and a cut off ratio of 2 has a temperature of 105 fahrenheit and a
A Steam-powered catapult on an aircraft carrier accelerates a 16000-kg aircraft from zero to 320 km/h in 2 seconds. Assume that the acceleration is constant. A) Determine the work done by the catapult on the aircraft. B) Determine the kinetic energy ..
steam enters a nozzle at 30 bars and 320c and leaves at 15 bars with a velocity of 535 ms. the mass flow rate is 8000
a hollow sphere is constructed of aluminum with an inner diameter of 4 cm and an outer diameter of 8 cm. the inside
you bought a truck three years ago for 150000. you took out a 5 year loan at 4 and you assumed the salvage value at
Air with a mass of 0.5 kg, contained inside a piston-cylinder device with an initial pressure of 5 bar and initial volume of 0.1 m3, undergoes a thermodynamic cycle consisting of 3 processes as follows:
How could you change the above program to prevent the deadlock?
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