Solution-Find and briefly summarize a customer success story

Find and briefly summarize a customer success story

Assignment Help Management Information Sys

Reference no: EM132171446

Question :

To the challenges Nelnet faces in servicing a growing volume of student loans, the company chose to deploy a knowledge management system called OpenText Process Suite.

Go online and investigate the features and capabilities of this suite of software products.

What functions does Open Text provide that can augment and assist customer relationship management (CRM) systems?

Find and briefly summarize a customer success story of an organization that integrated Open Text with its CRM system.

Reference no: EM132171446

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Find and briefly summarize a customer success story

Reference no: EM132171446

Reference no: EM132171446

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