Explain the relationship between quality and competitiveness

Reference no: EM132326492

Factual Review Questions -

1. Explain the relationship between quality and competitiveness.

2. Explain how the costs of poor quality can affect competitiveness.

3. Describe the evolution of the rebuilding effort undertaken by Japan and Germany following World War II.

4. Explain the actions of U.S. manufacturers during the period in which Japan and Germany were rebuilding following World War II.

5. How does a nation's ability to compete affect its quality of life?

6. Explain how education-related factors can inhibit competitiveness.

7. Compare investment and manufacturing productivity in the United States with investment and manufacturing productivity in Japan.

8. List and briefly explain the basic philosophical constructs underlying the human resource aspects of the competitiveness of Japan and Germany.

Critical Thinking Activity -

Two quality managers meet for lunch every Friday to discuss common problems, compare notes, and make suggestions to each other. Today their discussion has turned into a debate. The topic is the impact of competitiveness on the quality of life in America. "I think you are taking the issue of competitiveness too far. Sure it's important to my company and to yours, too. But I don't think it has that much of an effect on the overall quality of life in America," said the first quality manager. "I could not disagree with you more," responded his colleague. "The quality of life we enjoy in this country is tied directly to the ability of U.S. companies to compete in the global marketplace." Take one side or the other in this debate and complete one of the following activities:

1. Debate the issue in class with your fellow students.

2. Make a list of the ways competitiveness can affect the quality of life.

3. Write a position paper explaining your opinions in this debate.

Discussion Assignment - Technology adoption by Small Manufacturers

Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:

1. Why don't more small companies in the United States adopt modern technologies?

2. How can modern technologies be justified from a cost perspective in a small company?

Discussion Assignment - Pennsylvania's industrial resource Centers

Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:

1. What kind of non-technology-oriented help might be needed by a small manufacturer?

2. How could the IRC model be applied to the service sector and other nonmanufacturing companies?

Textbook - Quality Management for Organizational Excellence Introduction to Total Quality, Eighth Edition by David L. Goetsch and Stanley B. Davis.

Chapter 2 - Quality and Global Competitiveness

Attachment:- Assignment File.rar

Reference no: EM132326492

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