Reference no: EM133740751

Case Description

Tim Berners-Lee, the inventor of the world wide web, once wrote, "Data is a precious thing and will last longer than the system itself" (Berners-Lee, Hall, & Hendler, 2006). As a healthcare administrator, you either already are or will soon become familiar with many different types of data, how to locate and collect it, and how to use it. The data that has already been collected from claims, encounters, medical records, surveys, and other such activities is usually easy for an administrator to access. In other cases, based on the information needed, an administrator may need to go looking for more data.

In this Assignment, you will consider an operational problem in your selected HSO type and analyze root causes, supporting data, and process improvement. You will also explore where critical data can be found and why selecting proper data is important.

REFERNCES: Berners-Lee, T., Hall, W., & Hendler, J. A. (2006). A framework for web science. Now Publishers, Inc.

Describe the operational problem that you selected within your selected HSO.

Identify the stakeholders that are impacted by this operational problem and explain how they are impacted.

Explain how root or underlying causes of the operational problem are identified.

Explain what a target state is and how you might use a target state in determining solutions.
Explain the concept of process improvement flow charts and how they can be used to address operational problems. Include an example of a process flow chart that might be applicable to this problem. (Note: Simply including an example of a process chart is insufficient; you must identify and apply a proposed process flow chart.)
Identify the data that is needed to support the operational problem.
Explain where that data resides (patients, families, suppliers, payors, vendors, processes, EHRs, surveys, focus groups, dashboards, etc.).