Explain customer-perceived value and customer satisfaction

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ASSIGNMENT

Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the "Assignment Format" page located on the Course Home page for specific format requirements.

Respond to the items below.

• Explain customer-perceived value.

• Explain total customer satisfaction.

• What valuable functions can brands perform for a firm?

• Given that the power of a brand resides in the minds of consumers and how it changes their response to marketing, there are two basic approaches to measuring brand equity. Briefly, describe each of these approaches.

•   Incorporating the concepts discussed in this assignment, answer the following: How does a loyal brand community support the positioning and branding of a small business? Provide an example to support your explanation.

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First part of this assignment is about customer-perceived value, total customer satisfaction, valuable functions can brands perform for a firm, the power of a brand resides in the minds of consumers and how it changes their response to marketing, there are two basic approaches to measuring brand equity as well as a loyal brand community support the positioning and branding of a small business is also included in this part. Second part of this assignment is With Products is it a form or function and whether the right price a fair price or not is also discussed in this paper.

Reference no: EM13831906

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