Explain benefit and drawback to bank of americas credit card

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Reference no: EM133479374

Problem

Several years ago, Bank of America announced that it would no longer require mandatory arbitration in disputes arising between it and consumer credit card account holders. Review the story by reading the following document:

Article: Bank of America ends Arbitration of card disputes.

For this problem, write a paper of at least one page and cover the following points.

Question I. Explain the benefits and drawbacks to Bank of America's credit card account customers with respect to this change.

Question II. In the years since this decision was made, have other companies enacted similar policies? If so, which companies?

Question III. Is this policy still in effect today?

Reference no: EM133479374

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