Experienced customer service representatives

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Reference no: EM131389694

Your employees are skilled and experienced customer service representatives who perform nonroutine tasks, such as solving customers problems or meeting special needs with the company's equipment. Use path-goal theory to identity the most appropriate leadership style(s) you should use in this situation. Be sure to fully explain your answer and discuss why other styles are inapropiate.

Reference no: EM131389694

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