Expectations regarding level of customer service received

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Reference no: EM13795494

How are customer expectations today different from customer expectations of say 10-15 years ago? What are some reasons that contribute to that change's expectations regarding the level of customer service received?

Reference no: EM13795494

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Expectations regarding level of customer service received : How are customer expectations today different from customer expectations of say 10-15 years ago? What are some reasons that contribute to that change's expectations regarding the level of customer service received?

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