Examine a number of areas to help the new owners

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Reference no: EM132089164 , Length: word count:1200

Assessment Description

The McQuarrie hotel had been a landmark mid-size hotel (280 rooms) in Sydney for over 20 years. Following the successful sale of the hotel the new owners have decided to engage a consultant to revitalise the hotel to meet current and future customer needs. The Hotel has maintained success in the past however confronted with a dynamic environment the hotel requires continual analysis and improvement.

You and your organisation have been successful in gaining the consultancy for the McQuarrie hotel. Your task now is to examine a number of areas to help the new owners make a successful and profitable hotel.

Task 1: The new owner is excited about new and modern systems that are available within the industry and has requested you to highlight new systems that will enhance the customer's experience, provide organisational efficiency from a staff and systems perspective and improve profitability.

Task 2: will be to evaluate a number of new customer sectors (e.g families, corporate clients, leisure guests, international tourists etc.) and identify what provisions within the accommodation facilities and services would need to be provided to each sector.

Students are to produce a report of no more than approximately 600 words on each the following tasks.

Your response should be reflective and consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position. You should refer to material from at least 10 credible sources such as research book s (not text), journal articles (online journal articles) and at web sites (general websites). Based on these readings, you should prepare an informed business report.

Reference no: EM132089164

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Reviews

len2089164

8/18/2018 4:45:31 AM

Your research is focused, complemented by a quality selection and range of scholarly sources Your research is extensive and focused, complemented by a quality selection and range of scholarly sources Correct grammar and spelling throughout the analysis, with the occasional minor error Correct grammar and spelling throughout the analysis with no errors Your report is professionally presented and have been submitted in appropriate format Your report is professionally presented and have been submitted in an entirely appropriate format In-text referencing and the resultant reference list are correct, with only the occasional minor error In-text referencing and the resultant reference list are correct, with no errors

len2089164

8/18/2018 4:45:25 AM

Research Your research lacks focus because of an unsuitable choice of sources Your research is partially focused, drawn from a reasonable selection of scholarly sources Your research is focused, drawn from a reasonable selection of scholarly sources Report Format Spelling and/or grammar is consistently incorrect, impacting on the flow and readability of your analysis Mostly correct grammar and spelling used throughout, with consistent minor and/or major errors Mostly correct grammar and spelling used throughout, with occasional minor and/or major error(s) The format chosen for your report lacks thought and consideration for the intended audience The format chosen for your report is appropriate, but major improvements would enhance its presentation The format chosen for your report is appropriate but some improvements would enhance its presentation In-text referencing and/or reference list is mostly incorrect Mostly correct in-text referencing and a reference list with major errors Mostly correct in-text referencing and a reference list with minor errors and the occasional major error

len2089164

8/18/2018 4:45:20 AM

Criteria NN (Fail) 0 - 49 P (Pass) 50 - 64 CR (Credit) 65 -74 DN (Distinction) 75 - 84 HD (High Distinction) 85 -100 Theory Application Analysis does not identify, define or apply relevant theories and concepts. Analysis identifies, defines and applies limited relevant theories Good working knowledge of relevant theories and concepts. Analysis convincingly identifies, defines and applies relevant theories and Analysis clearly identifies, defines and applies relevant theories and concepts. and concepts. concepts. Analysis Analysis lacks depth, and interpretation lacking or irrelevant. Analyses business specific information to a limited degree. Analyses business specific information to a good working knowledge. Analyses and interprets business specific information to a high level of understanding. Critically analyses and interprets business specific information to an excellent level of understanding.

len2089164

8/18/2018 4:45:13 AM

School “late assignment submission penalties” policy. Number of days Penalty 1* - 9 days 5% per day for each calendar day late deducted from the total marks available 10 - 14 days 50% deducted from the total marks available. After 14 days Assignments that are submitted more than 14 calendar days after the due date will not be accepted and the student will receive a mark of zero for the assignment(s). Note Notwithstanding the above penalty rules, assignments will also be given a mark of zero if they are submitted after assignments have been returned to students

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