Evaluate techniques and make recommendations

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Reference no: EM133766436 , Length: word count:3000

Description

Assessment - Part 1 case study.

Compile a formal business report that outlines the planning and justification for a project based on the below-given business case study. Students should apply the feedback provided by the tutor on the assessment 2- Part 1. Students must apply project management principles and justify the changes to the revised plan.

The report should encompass the utilization of various project management tools, including scheduling, resourcing, budgeting, risk management, change control and, quality management. Within the 3000-word limit, students are expected to conduct extensive research on contemporary ICT project management methodologies. They should evaluate these techniques and make recommendations for enhancing the project's success as outlined in the provided case study.

PART 1: Individual Project Plan Business Report

Case Study
TechMart Solutions is a leading provider of IT products and services based in Sydney, Australia. With a network of retail stores across New South Wales, TechMart has been serving customers since 1995, offering a wide range of computer hardware, software, peripherals, and related accessories.

TechMart's head office is located in Sydney, and the company operates retail stores in major cities like Parramatta, Newcastle, Wollongong, Campbelltown, and Hornsby. The company currently employs around 280 people and caters to both individual consumers and businesses.
TechMart's operations are currently supported by three separate systems that have been in place for the past 8 years:
Human Resource Management System (HRMS) for managing employee records and payroll
Point of Sale (POS) system for handling sales transactions and inventory management
Accounting system for managing accounts payable, accounts receivable, and financial reporting
However, TechMart is facing several challenges with its current systems:
Data integration between the three systems is manual, involving exporting and importing data files. This means the data displayed in each system is not real-time, as the updates are performed at the end of each business day.
The POS system is outdated, with poor performance and lack of touch screen support. This leads to longer customer wait times, which is a concern as competitors are using more advanced technology.
Managing promotions and special sales is challenging with the current POS system.
Executives require access to sales and financial data on their mobile devices, but the current systems do not support this capability.
Maintaining three separate systems with manual data integration is costly, and the management is looking to streamline processes by implementing a single integrated system.

TechMart has hired you as a consultant/project manager to assess the current problems, propose a solution, and manage the project implementation. The initial scope of the project (subject to change based on your findings) includes:
Implementing a single integrated system to support organizational processes

The new system should support sales management, customer management, vendor management, employee management, and financial management.
All legacy data from the existing systems needs to be migrated to the new solution.

The objectives of this project are:
Streamline and speed up the sales process
Enhance the company's professional image
Enable the business to focus on expansion rather than internal processes
Simplify and improve stock management
Effective and efficient management of daily accounts
Analyze sales and stock data to support future business decisions
Enable remote access to business data and processes when required
Ensure maximum transparency among employees
Provide an easy-to-use sales interface to quicken the sales process and minimize employee errors

Tasks required to complete in this assessment:

Project Integration:
Identify 5 stakeholders and indicate the influence they have on the project.
SWOT analysis for the proposed system
Project charter - Project Manager, objectives, success measures, roles, approach

Scope Management:
Preliminary scope statement
Work Breakdown Structure (WBS) at level 2/3 (Word document or MS Project)
Provide the Resources, Schedule (Gantt Chart with the resources and dependencies attached), and budget for the project. Please use Project Libre to create the Gantt chart. You can download ProjectLibre. This website also has. (Target the high-level detail that the Board of Directors will require to make a decision).

Prepare a communication plan for all your team members and the key stakeholders.

Reference no: EM133766436

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