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One of the major measures of the quality of service provided by any organization is the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring, including carpets, had undergone a major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, a measurer, and 15 installation crews. Last year, there were 30 complaints concerning carpet installation. The following data represent the number of days between the receipt of a complaint and the resolution of the complaint:
54 5 35 137 31 27 152 2 123 81 74 27 11 19 126
110 110 29 61 35 94 31 26 5 12 4 165 32 29 28
Construct a 95% confidence interval estimate of the mean number of days between the receipt of a complaint and the resolution of the complaint.
You can use Excel to calculate the std and mean of the sample, but please use a calculator and tables for the rest of your answer. Please submit all of your calculations, Excel printouts, and the final answer. Please justify all steps of your solution.
Prepare the entries on the appropriate dates to record the declaration and payment of the cash dividend.
Expected sales for the year ended December 31, 2012 are based on actual sales to date and budgeted sales for the duration of the year.
drop a productopportunity costnbspmidwestern sod company produces two products fescue grass and bermuda
Financial statement relationships The information presented here represents selected data from the December 31, 2010, balance sheets and income statements
Determine the balance in the Retained Earnings account as of January 31, 2010 and comment on whether retained earnings is an element of financial statements or an account.
Compute the between the actual and expected return on the pension fund. How should the difference be treated in determining pension expense for 2008? Rasband bases expected return on the market-related value of the pension fund.
Many assets are presented at historical cost. Why does this accounting principle cause difficulties in financial statement analysis?
How much higher would Shipway Company's net income have been under the direct write-off method than under the allowance method?
Create a bank reconciliation dated 30 th June, 2012 and prepare any entries required to make the books correct and complete.
What equity items does your company report on the Statement of Financial Position and what do you think accrual accounting is? How is the concept of accrual accounting relevant to tax-effect accounting?
Allocate 2009 fixed costs using the allocation bases suggested by Bardem. What is each divisions operating margin percentage under the new allocation scheme?
How do you post transaction to the following accounts: cash, accounts receivable, and allowance for uncollectable accounts?
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