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A satisfied customer is the most important goal of this company" was the opening remark of the corporate president. Alicia Les, at Wonder Tube Company's monthly executive committee meeting. The company manufactures tube products for customers in 16 western states. It has four divisions, each producing a different type of tubing material. Les, a proponent of total quality mangement, was reacting to the latest measures of qulity from the four divisions. The data for the four divisions follow: Brass Division Plastics Division Aluminum Division Cooper Division Company Averages Vendor on time delivery 96.30% 90.50% 97.20% 87.10% 92.61% Production quality rates(deective parts per million) 1300 2600 1200 4300 2400 on time shipments 87.10% 76.30% 89.70% 73.50% 81.65% returned orders 1.00% 4.00% 0.75% 6.00% 3.00% number of customer complaints 20 52 6 58 34 number of warrenty claims 6 11 3 13 9 Why was Les upset? Which division or divisions do not appear to have satisfied customers? What criteria did you use to make your decision?
Break-even Analysis- Single Product Whirlpool is considering selling delux refrigerators for residential use. Projected financial information related to this project follows (this is the base case or budget): Selling price $3,000 per unit Variable Co..
Prepare the journal entries showing the purchase. - Prepare a schedule showing the amount of goodwill from this purchase.
Your firm has clients named Danny and Mary-They are married and have two dependent children-They also fully support Mary's mother-who lives with them and has no income
Discuss how job order cost information is used in decision making. What are some possible reasons that actual cost of materials would exceed expected costs for a job?
Compute the following for the month of December: Variable overhead spending variance and Variable overhead efficiency variance.
Bob Johnson, Inc., sells a lounging chair for $28 per unit. It incurs the following costs for the product: direct materials, $12; direct labor, $6; variable overhead, $2; and fixed overhead, $1. Calculate the minimum price per chair that the company ..
Evaluate the amount of depreciation expense that can be recognized under each of the subsequent depreciation methods in the first and second years of the truck's useful life.
Assuming that Jaymes has excess operating capacity, indicate the net income (loss) Jaymes would realize by accepting the special order.
1. Assuming Thomas uses a probability weighted transaction price, calculate the amount of the transaction price.
Under procurement functions in an organisation, sale of items that are i.e., surplus in nature, no longer in use or are obsolete, is one of their functions. Under this functions, define what is disposal of an asset.
Consider assumption 1 when completing this critical element: Sales were 20,000 units in June 2015. Forecasted sales in units are as follows: July, 18,000; August, 22,000; September, 20,000; October, 24,000. The product’s selling price is $18.00 per u..
Midgley Corporation makes a product whose direct labor standards are 0.6 hours per unit and $38 per hour. In April the company produced 7,850 units using 4,210 direct labor-hours. The actual direct labor cost was $88,410.
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