Discuss various barriers to effective communication

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Reference no: EM133213019

Assignment:

Question 1. In class, we discussed various barriers to effective communication as well as perceptual biases. Consider the following: "The personal ?ltering of what we see and hear so as to suit our own needs". What is this barrier/bias called?

Question 2. Mark has the ability to control his emotions in multiple situations and has empathy for others; he is internally motivated and has many admirable social skills. Mark has high ___ Fill in the blank.

Reference no: EM133213019

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