Discuss the role and importance of knowledge management

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Reference no: EM132616226

MITS5505 Knowledge Management Assignment - Victorian Institute of Technology

Learning Outcome 1: Critically discuss the role and importance of knowledge management in today's organisations

Learning Outcome 2: Critically evaluate relevant literature in the field of knowledge management

Learning Outcome 3: Explain how the approach to knowledge management practice is influenced by the predominant source discipline

Learning Outcome 4: Describe the main features of several different approaches to knowledge management theory and practice

The International Organization for Standardization is an international standard-setting body composed of representatives from various national standards organizations. The purpose of ISO standard for knowledge management is to support organizations to develop a management system that effectively promotes and enables value-creation through knowledge. Each organization will craft a knowledge management approach, with respect to its own business and operational environment, reflecting their specific needs and desired outcomes 2018)

You are provided an excerpt from this ISO standard for KM, for the purpose of assessing the organisation and its efforts towards Knowledge Management. Below are some clauses that organisations must comply with:

Knowledge management system
The organization shall establish, implement, maintain and continually improve a knowledge management system, including the strategy, the processes needed, and their interactions, in accordance with the requirements of this international standard.

Knowledge development
The organization shall demonstrate that the knowledge management system covers the following activities, for effectively managing knowledge through its stages of development through systematic activities and behaviours, supporting the KMS objectives and covering the prioritized knowledge domains:
a. Acquiring new knowledge
b. Applying current knowledge

c. Retaining current knowledge
d. Handling outdated or invalid knowledge
Knowledge conveyance and transformation
The organizational knowledge management system shall include activities and behaviours, supporting all different types of knowledge flows, through systematic activities and behaviours, supporting the KMS objectives and covering the prioritized knowledge domains defined in
Knowledge management enablers

The organizational knowledge management system shall include and integrate elements of all the following enablers to create an effective knowledge management system: Human Capital, Processes, technology and Infrastructure, Governance, Knowledge Management Culture.

TASK:
Read the following Case study on Medical Multimedia and give your response to the following:

SECTION 1: Apply the ISO standard framework for KM, clause 4.4, (given above) to document what actions are being taken to fulfil the requirements in 4.4.1- 4.4.3.

SECTION 2: Discuss (Justify your answers with academic readings)

a) How does the codification of knowledge in this case study depend heavily on the discipline? And how does it differ from other disciplines?

b) What forms of intellectual capital does this company own?

c) What are the barriers outlined in this case study to a successful KM?

d) Describe the change initiative in this case study, required for a successful KM.

e) How does an organization elicit and document the knowledge/ lessons learnt and generate organization-wide value?

Your responses must include at least 5 APA style in-text citations and a bibliography that reflects the unit's readings.

Attachment:- knowledge management.rar

Reference no: EM132616226

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