Discuss the case study with your group members

Assignment Help Management Information Sys

Reference no: EM132281992

Follow the steps below to complete the assignment.

Read the Lesson 6 Customer Service at Datatronics Case Study on pages 246 through page 250 in the IT Strategy: Issues and Practices textbook.

Discuss the case study with your group members.

Work with the group to write a 2-4 page paper that answers the following questions.

Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.

Describe your top ideas for Matt to present to Joel next week.

How would Matt get Joel to support his ideas?

Use the IT 630 textbook as a reference and two references from the UC Library Resources. Add the citations to match the references. Follow APA Guidelines to document the references. Check out the Basics of APA Style Tutorial to help you with citations and references.

Margin Requirements: Use 1-inch Margins

Font Requirements: Arial, Courier, Times New Roman Microsoft Word

Font Size Requirements: 12 Point

Document Background: White

Did you include the items in the criteria column in the case study?

Did you check for spelling and grammar errors?

Select one member of the group to submit the document for grading.

Reference no: EM132281992

Questions Cloud

Explain the basic goals of a member services department : Explain the basic goals of a member services department. What legal and regulatory issues might affect member services?

Prepare a detailed outline of the article : On the first page of your assignment, put your name and the first three lines in the heading above. Use a 12 point font size and standard margins for the paper.

Difference between men and women in communication style : If an organizations leaders are predominantly men, are women at a disadvantage because of the difference between men and women in communication style?

Importance of teaching the details : Coaches understand the importance of teaching the details, Culture of success, care, and support.

Discuss the case study with your group members : Read the Lesson 6 Customer Service at Datatronics Case Study on pages 246 through page 250 in the IT Strategy: Issues and Practices textbook.

How does the external environment : How does the external environment affect the organization?

Write about net celebrity effect on the economy : Use the topic: net celebrity effect on the economy, writing a 4-5 pages of "real writing" research paper. Minimum 6 sources, double space.

Enterprise risk management : "Enterprise Risk Management", Comment on one area of risk and discuss methods to manage it.

Industrial process division pumps : A manufacturing company with the following business divisions and products:

User Account

All Pages