Disadvantages of a web based customer service approach

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Reference no: EM13797047

Although the web has brought many changes to the delivery of customer service some are good changes but not all are. What are the advantages and disadvantages of a web based customer service approach?

Reference no: EM13797047

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Disadvantages of a web based customer service approach : Although the web has brought many changes to the delivery of customer service some are good changes but not all are. What are the advantages and disadvantages of a web based customer service approach?

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