Developing a effective customer service practices

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Reference no: EM133479715

Assignment:

Procedure: Research the topic of planning and developing effective customer service practices relating to the hospitality industry before answering all sections.

Submission: You must submit all required evidence as listed below for each section Section 1

Part A: Completed customer service review plan

Part B:

• Results from interviews with staff and customers

• Results from feedback from suppliers

• A blank copy of the survey/s

• Completed copies of surveys/s

Part C:

• A summary report outlining your findings from the survey analysis

• Recommendations for improvements to your workplace's customer service policies and procedures.

Reference no: EM133479715

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