Develop practical solutions within a business context

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Reference no: EM132446621

CIS5100 - Professional Skills for Information Systems - University of Southern Queensland

Case Study Report and Presentation

LEARNING OBJECTIVES
Applicable course objective:
• critically analyse business requirements from an information systems perspective
• critique information systems concepts to identify and resolve problems within a business context
• identify the appropriate information systems to develop practical solutions within a business context
• communicate information systems concepts to both technical and non-technical audiences within a business context.

Preamble
Dr John Smith (The Doctor to his friends) was extremely impressed with our computing firm's - Clara Osbourne Technologies - development of Whovian Pandorica's Database Management System (DBMS) utilising Microsoft Access and Decision Support System (DSS) utilising Microsoft Excel (Assignment 1).

The Doctor realises that the business has a lot to learn and that the business will need to invest considerable money to bring the business into the modern online business world, from their current single computer mail order set-up. The Doctor has contracted our firm to advise the business on how they can grow their mail order business into a cutting-edge online presence. The business has asked us to develop a report to provide them with information about the following topics that they see as key to their business growth:

What type of hardware and software, including networking infrastructure and/or a combination of cloud services, should the business acquire and/or procure to expand their capabilities to meet their new e-business initiative?
What would be the benefits to the business of a solid enterprise architecture?
What would be the benefits to the business of implementing a collaboration system?
What privacy issues should the business be aware of when embarking on an online presence?

You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions - use of Google search in place of the textbook may result in lower or failing marks.

Dr Tara Dis, your manager, has set up the following tasks for you to complete this project:
Task 1: Personal Research Journal
Task 2: Case Study Report
Task 3: PowerPoint Presentation to Client

Task 1: Personal Research Journal (250 to 500 words)
Prepare a journal that records your activities and progress related to completing this assignment. In date order, clearly list the following:
Date of research activity / discussion
Full description of research activity / discussion (at least 25 words)
List of all appropriate web sites visited to collect information; other references accessed (using Harvard AGPS Referencing style - submitted separate to the List of References in Task 2).
Time duration of the activity
If you are working in a team, clearly state the activities of each team member.
Submit this journal as an Appendix to Task 2 (after the List of References and include in the Table of Contents).

Task 2: Case Study Report (5,000 to 7,500 words)

Report Structure and Presentation

Your report should include a professional title page, computer generated Table of Contents (including List of Tables and List of Figures) and Appendices.

Report Section 1 - Hardware, Software and Networking Infrastructure / Cloud Services

What type of hardware and software, including networking infrastructure and/or a combination of cloud services, should the business acquire and/or procure to expand their capabilities to meet their new e-business initiative?

Develop a computer hardware proposal (including printer(s)) to allow the business to provide up to seventy-five (75) staff with computer access, including current Australian prices for the equipment. If you decide on a cloud-based infrastructure solution, develop the proposal to enable cloud services for infrastructure for server and data storage requirements. Justify why your proposal is necessary for the business.

Develop a computer software proposal, including both system and application software, to support the proposed computer hardware proposal, including current Australian prices for the software. If you decide on a cloud-based software solution, develop the proposal to enable cloud services for software for e-commerce solutions. Justify why your proposal is necessary for the business.

Develop a networking and communications proposal, including a suggested network architecture, topology and communication medium to support the proposed computer hardware and software proposal, including current Australian prices. If you decide on a cloud-based network solution, develop the proposal to enable cloud services for platform for networking and network security requirements. Justify why your proposal is recommended for the business.

Include a diagram of the proposed hardware, software and network infrastructure; or the proposed cloud solution architecture; to help The Doctor visualise what you are recommending.

You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions - use of Google search in place of the textbook may result in lower or failing marks.

Report Section 2 - Enterprise Architecture

What are the benefits to the business of a solid enterprise architecture?
How should the business maintain and secure its information architecture to support its business operations? Propose the steps that the business should follow.

Before The Doctor's business acquires the hardware, software and networking infrastructure proposed in your Report Section 1, outline the seven (7) primary characteristics of a solid infrastructure architecture they should be aware of and the impact they may have on the business.

Cloud computing offers an alternative to some of the infrastructure architecture proposed in your Report Section 1:

1) How could cloud computing be utilised to reduce the acquisition costs for the hardware, software and networking infrastructure to the business?

2) What would be the benefits and challenges of these emerging cloud services to the The Doctor's business?

You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions - use of Google search in place of the textbook may result in lower or failing marks.

Report Section 3 - Collaboration Systems
What would be the benefits to the business of implementing a collaboration system?
How could the business benefit from using a collaboration system with its external partners? Outline how the business could implement such a collaborative system from both a structured and unstructured collaboration category. Justify your answer.
How could the business benefit from using a knowledge management system? What are the types of explicit knowledge assets that could be easily managed with such a system? Why?
How could the business benefit from the use of a content management system? What type of content management system would be of most value to the business? Why?
You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions - use of Google search in place of the textbook may result in lower or failing marks.

Report Section 4 - Privacy
What privacy issues should the business be aware of when embarking on an online presence?
What Australian laws should The Doctor be aware of regarding privacy? How do these laws affect how the business collects and uses information collected from its customers?
How should the business communicate its commitment to the privacy of customers? Provide two (2) examples of how similar businesses achieve this communication of commitment of customer privacy.
As the business's potential client base is international, what other global information privacy issues should The Doctor be aware of?
You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions - use of Google search in place of the textbook may result in lower or failing marks.

Report: Conclusions and Recommendations to the Business
Your report should include separate conclusions and recommendations sections.
Conclusions provide a summary of your key findings from the body of the report.
Recommendations provide a summary of the recommendations to the business based on the research conducted in the report.

Task 3: PowerPoint Presentation to Client (20 to 35 slides)
Dr Tara Dis has asked you to provide a professionally developed business presentation to the client, The Doctor, outlining the project scope, key findings and key recommendations from the Case Study Report. Create a Microsoft PowerPoint Presentation (using PowerPoint 2007 to current) and name it

Make sure that your professional developed business presentation is prepared so that it conforms to the course StudyDesk presentation resources. These resources include, but are not limited to the Practical Appendixes found on the Study Schedule and Module Materials and various videos.

Attachment:- Professional Skills for Information Systems.rar

Reference no: EM132446621

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