Reference no: EM133876794

Develop and cultivate collaborative partnerships and relationships

Short Answer Questions

Question 1
Complete the tables below about legislative and regulatory requirements related to collaborative partnerships. Additional instructions are provided below.

Legislative Requirements
Identify at least two federal or state/territory legislation relating to collaborative partnerships.
In 50 words or more, explain how at least one provision from each identified legislation is applicable to collaborative partnerships of your organisation/workplace.

Regulatory Requirements
Identify at least two federal or state/territory regulations relating to collaborative partnerships.
In 50 words or more, explain how at least one provision from each identified regulation is applicable to collaborative partnerships of your organisation/workplace.

Question 2
Complete the table below about risk management principles.
Identify at least five risk management principles related to collaborative partnerships.
In 50 words or more, explain how each identified principle applies to managing risks arising from collaborative partnerships at an organisation/workplace.

Question 3
Complete the table below about organisational principles and their relevance during collaborative partnerships.
Define each organisational principle listed below.
In 50 words or more, explain the importance of alignment of each organisational principle between partner organisations for a collaborative partnership.

Question 4
In 50 words or more, explain how each technique listed below can be applied for strengthening collaborative relationships and partnerships at an organisation/workplace.

i. Communication
ii. Cultural awareness and recognition
iii. Flexible and inclusive work practices
iv. Training and development opportunities

Question 5
In 50 words or more, explain how each data collection method listed below can be used for reporting results of partnership activity at an organisation/workplace.

Question 6
Complete the tables below about communication techniques relevant to collaborative partnerships. Additional instructions are provided below.

Foster Partnership
Identify at least two communication techniques that can be used for fostering a partnership.
In 50 words or more, explain how each identified communication technique can help foster a partnership.

Stakeholder Consultations
Identify at least two communication techniques that can be used for stakeholder consultations for developing a communication strategy for a partnership.
In 50 words or more, explain how each identified communication technique can be applied to conduct stakeholder consultations for developing a communication strategy for a partnership.

Question 7
Read the scenario below and answer the guide questions that follow about emotional intelligence and its relationship to individual and team effectiveness.
Answer Prime provides technical call centre support for specialised software applications. The organisation has recently formalised a partnership with a reputed corporate training service provider for conducting regular training sessions for its large workforce of customer service representatives.
John is the Head of the Learning and Development function at Answer Prime. John was not keen on an external partnership as all learning events were managed in-house by his team in the past. However, the organisation was growing rapidly with a corresponding increase in the strength of the workforce. Hence, senior management had felt the need to partner with an external agency.
John was upset with the new development. He had unpleasant interactions with his counterpart, Matthew, from the partner organisation on several occasions. John also assigned a significant part of his team's time on micro-managing the training events organised by the partner organisation. The learning and development team found this difficult to handle along with their regular responsibilities and the overall performance of the team suffered.
John was not aware of how his feelings and actions were affecting his team and the partner organisation. He also felt that his own job performance had reduced in effectiveness. He made errors in the annual learning and development plan and budget that he had to present to senior management. He also missed deadlines for a few other critical tasks that he was responsible for.

a. Identify how John responded to the organisation's recent move of partnering with an external corporate training service provider.

b. In 50 words or more, explain how John can improve his emotional intelligence to perform his assigned tasks effectively as part of the organisational partnership.

c. In 50 words or more, explain how the learning and development team can benefit from John's emotional intelligence, and perform their assigned tasks effectively as part of the organisational partnership.

Question 8
Complete the table below about the stages of change during organisational transformation.
Organisational transformation refers to a fundamental shift in the way the organisation operates.
Identify the four stages of change during organisational transformation.
In 50 words or more, discuss how each stage of change must be managed for successful organisational transformation.

Practical Assessment

Task 1: Establish Partnerships

This task will require you to establish partnerships for your organisation according to organisational objectives.
Use your workplace/organisation's template to complete this task, or use the Partnership Assessment template provided at the Bounce Fitness website.
To complete this task, you must:
Access and review organisational documents/resources, including:
At least one business strategic plan.
List of existing business partners.
List of potential business partners.
Identify at least two objectives for your organisation/workplace from the documents accessed that must be met through partnerships.
Identify at least two existing partnerships of your organisation/workplace from the documents accessed.
Analyse each existing partnership to determine whether the identified organisational objectives are being met.
Outline at least two new partnership requirements to meet each identified organisational objective.
Identification of partnership requirements should be based on addressing the identified organisational objectives which are not met by existing partnerships.
Select at least two partner organisations from the list of potential partners to meet each identified partnership requirement.
Complete the partnership assessment document incorporating the information identified above.

Task 2: Develop Partnership Strategies

This task will require you to develop partnership strategies for each business partner selected in Workplace Assessment Task 1.
Use your workplace/organisation's template to complete this task, or use the Partnership Plan
template provided at the Bounce Fitness website. To complete this task, you must:
Access and review:
Partnership assessment document created in Workplace Assessment Task 1.
At least two of each of the following relevant to establishing partnerships:
Legislation
Regulations
Standards
Codes of practice
Identify at least one stakeholder from each selected partner organisation.
Relevant stakeholders are personnel from partner organisations authorised to make decisions and approve strategies and plans.
Consult with each identified stakeholder to determine the following:
At least one partnership activity to be implemented.
At least one target outcome for each of the following:
Partnership activity.
Individual leading the partnership activity.
Team assigned to the partnership activity.
Both partner organisations.
At least one communication strategy for ongoing communication with each partner organisation for effective partnership management.
At least one key indicator for evaluating the effectiveness of the business partnership.
At least one feedback process for evaluating the effectiveness of the business partnership.

Task 3: Establish Partnership Processes

Review Workplace Assessment Task 3 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Submit at least two updated partnership plan documents to your assessor. Leave the improvements to partnership and methods to improve performance sections blank. Include any supplementary documents/sources used to update the partnership plan documents, such as policies and procedures for partnership processes and activities.

Task 4: Identify Improvements to Partnership

This task will require you to monitor the performance of each partnership activity established in
Workplace Assessment Task 3.
Part A: Monitor Partnership Performance
Use your workplace/organisation's template to complete this task, or use the Partnership Monitoring template provided at the Bounce Fitness website.
To complete this task, you must:
Access and review the partnership plan documents updated in Workplace Assessment Task 3.
Analyse the collected results against the target outcome for the partnership activity outlined in the partnership plan document for each partnership.
Each partnership activity must be implemented according to the strategies outlined in the corresponding partnership plan documents.
Complete the partnership monitoring document for each partnership incorporating the above.
Part B: Consult with Partners
You will be assessed on your practical skills to:
Discuss the findings of monitoring partnership activity with at least one stakeholder from each partner organisation.
Stakeholders must be the same personnel from partner organisations who were consulted in Workplace Assessment Tasks 2 and 3.
Identify at least two improvements to each partnership.
Identify at least one method for partner organisations to work together in order to improve performance of each of the following for each partnership:
Individual leading the partnership activity.
Team assigned to the partnership activity.
Both partner organisations.
Update each partnership plan document incorporating the information identified above.
Distribute the final partnership plan document to corresponding stakeholders from each partner organisation.

Review the following before starting this task:
Workplace Assessment Task 4 - Assessor's Checklist
Workplace Assessment Task 4 - Observation Form
These forms outline the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
All the practical skills you need to demonstrate to satisfactorily complete this task.