Reference no: EM133834412

Analyse impacts of sociological factors on clients in community work and services

Case: You work for a community service organisation that provides services and programs for youth in your area. One of the services you provide is an employment readiness program that helps young people with job searching and vocational education career advice. Unemployment in your area has risen and this has placed greater demands on your service. Other community services organisation have also been referring young people to your program, but when the program was first designed, it did not take into account people with mental health issues. This group is disproportionately affected by unemployment as they can face more barriers to employment.

After noticing more and more young people with mental health needs approach your program for job help, you feel that the program is not adequate to cater for the needs of this particular group. A meeting is held within your organisation involving yourself as the program coordinator, your manager and staff involved in the current program. It is agreed that the program needs to be expanded to cater for young people aged 25 and under who have mental health issues.

You are responsible for analysing the needs of this group and developing a program to meet the needs of this group. After initial research, you have decided to model your program on the Individual Placement and Support Program (IPS Program).

Instructions
Referring to the organisation chart and using the template provided below, create a work plan for the implementation of the program.
In the work plan, you will need to identify and clearly record:

objectives for each listed task workers responsible for each of the tasks - i.e. HR Manager, Accountant, etc. Depending on the task, responsibilities can be shared, meaning that more than one worker can be identified in the ‘Responsibility' column as needed. Refer to the organisational chart for job titles.

the number of weeks given for each task over a seven-week period. You can do this by inputting an X in the Timeline (weeks) column. Keep in mind, tasks may run at the same time or one after the other depending on the task. Get Expert Assignment Help, Top-Rated and Fast!

performance indicators for each task. Where possible, use a quantifiable indicator to give a clear measure to the indicator and to enable measurement of results - i.e. 5 service users contacted a week.

Part B
You must engage stakeholders as your first step to find out about the specific needs of young people with mental health issues and to identify what individuals would like to see in the program.

Instructions
Develop a service user engagement plan so that your stakeholders can be engaged and the specific needs of young people with mental health issues can be identified along with potential program inclusions to address current gaps.
Use the template provided to complete your plan.
In completing the plan, make sure you:
state the purpose of the plan
identify three internal and three external stakeholders
identify five methods that you will use to engage internal and external stakeholders
create a survey of five questions for your service users asking about their needs
identify three barriers to participation (either with service or in general)
identify three strategies to overcome participation barriers
identify three methods to consult with service users
identify three methods for monitoring changing client needs
research and identify two organisations (provide a website link) in your local area that you may work with to provide additional support with this program and explain how they can add value or support to the program.

Part C
To help determine systems and processes that will be required to successfully implement the program, you must further engage stakeholders to examine the infrastructure of the program itself and to identify required standards to adhere to and other services and networks that can be drawn on.

Instructions
Develop an engagement plan so that your stakeholders can be involved in identifying the systems and processes needed for your program, as well other services and networks to support implementation.
Use the template provided to complete your plan.
In completing the plan, make sure you identify:
three internal stakeholders and three external stakeholders
two ways you could gather feedback and input from internal stakeholders and two ways you could gather feedback and input from external stakeholders
three inclusion strategies for service users that takes into account individual differences, rights and needs
three supporting systems from other departments that need to be developed for the service
three supporting procedures that need to be developed for the service
two standards, two codes of practice and legislation relevant to this service.

Part D
Read the two case studies below, then answer the questions that follow.

Case study 1: Hugo
Hugo has social anxiety. He has a fear of embarrassment and being judged which leads him to avoid social situations. You think his input would be important as anxiety, in general, has been rising among young people, but you do not want to trigger his anxiety.

Case study 2: Ana
Ana has just recently approached the organisation for job help. She has autism spectrum disorder. She is not very interested in ‘small talk', but can talk at length about a few specific topics that she is interested in. The main drawback she finds is following instructions. Long processes or instructions are challenging if not stressful. Visual aids are helpful in these situations.

Given their situations, how would you communicate in person with the following two existing service users to gather their input about the new program? How can their input be included in any management decisions? (Approx. 75 words for each case study - 150 words in total).
You may refer to the following web links to assist you in your answer:
How to Help a Person With Social Anxiety Feel More Comfortable
9 Things to Know When Talking to Someone With Social Anxiety DisorderLinks to an external site.
Tips to Talking to Adults on the Autism SpectrumLinks to an external site.

In order to extend the employment readiness program to young people with mental health issues, you will need to secure funding. The board has asked you to create a budget for the program. The budget that you will create is an income against expenditure budget for twelve months that the program will initially run for.

The premises (rent) and reception costs are already taken care and do not need to be included in the budget.
After a discussion with the organisation's accountant, you have estimated what is required to run the program for twelve months. The requirements are as follows:
Two full-time youth support workers - salary 70K each
Two full-time mental health support workers - salary 70K each
Accommodation allowance of $750 for each support worker (4) to attend professional association conferences, workshops, etc.
Travel allowance of $500 for each support worker (4) to cover costs to conferences and visiting other organisations.
Infrastructure (gas, electricity, phone, incidentals) $300 per quarter (3 months)
Resources (computers, monitors, furniture etc) $1300 per support worker (4)
Your organisation has secured a non-government grant of $10,000 and donations totalling $25,000. Your organisation doesn't charge any fees.

With the information above, complete your budget. Your organisation will apply for a government grant. Calculate your expenditure first and fill out the total expenditure. Then calculate income. The total of the government grant is determined by how much you need to make total income equal total expenditure. The government grant total would be the last figure calculated based on all other budget calculations.