Develop a dmaic framework for reducing defects in department

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Reference no: EM133225295

Assignment:

CASE STUDY - APOLLO HOSPITALS : DIFFERENTIATION THROUGH HOSPITALITY

QUESTION 1. Recommend ways of reducing complaints in the housekeeping and food & beverages departments of a hospital.

QUESTION 2. Develop a DMAIC framework for reducing defects in these two departments.

QUESTION 3. Suggest Lean Six Sigma methodologies that can be used to reduce the number of complaints related to hospitality.

Reference no: EM133225295

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