Determine the organisations code of ethics

Assignment Help Management Information Sys
Reference no: EM131725983

Performance objective

The candidate must demonstrate skills, knowledge and understanding to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment.

Throughout this program you are to demonstrate Knowledge Evidence
- discuss codes of ethics pertinent to computing industry
- discuss federal and state or territory legislation and policy relevant to an ICT environment and relating to:
- access and equity
- copyright and intellectual property
- workplace health and safety (WHS)
- privacy
- outline organisational communication processes and procedures
- outline organisational requirements for customer service
- discuss the security features of server operating systems
- explain system security procedures.

Assessment description:

For this Assessment there are 6 tasks all together, you need to read the Scenario and gather information to determine the organisation's code of ethics, and protect and maintain privacy policies and system security and ethics code. You need to demonstrate how to resolve the problemsand create reportto your clients.

Specifications/Conditions:

Your assessor will be looking for evidence of:
- analyse legislation and standards relating to professional conduct and privacy in the information and communications technology (ICT) industry
- contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate
- contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate.

Task 1

An Internet start-up company called "NetMovies" who are planning to compete with "NetMovies" and "Bigpond Movies" hiring out DVDs and Blu-Rays online, has approached you to assist with determining how they will be affected by privacy legislation. The systems being designed by the company will contain information such as billing, shipping and previous movies that have been hired by customers.

NetMovies employ 20 staff, 8 in distribution, 5 in a call centre, 4 in billing and administration and the remaining 3 in management. The only form of privacy policy they have is a hastily written paragraph on their website indicating that "information relating to an account will only be released to the account holder and will not be distributed to any third party or individual".

For this Assessment Task you are to create a report for NetMovies containing:

a) an overview of legislation that they should be aware of, as well as The Privacy Act 1988 requires us to have a privacy policy.

b) privacy policies and / or procedures they should consider implementing to ensure that the privacy and security of data stored is maintained.

Task 2

For this assessment task you are to develop

a) an updated privacy policy and procedure for NetMovies new website based on the investigation and report produced in Assessment Task 1.

b) to whom the policies and procedures should be distributed

c) Guidelines for co-ordination of training for personnel

d) Guidelines for the review of work practices to ensure correct application of the policy and procedures

Task 3

For this assessment task you are to develop the following policies (and associated procedures) for Net Movies. You must present your policies and procedures to the CEO of Net Movies (to be played by your assessor), along with a report that provides.

Task 4

You have been asked to assist in setting up a small office IT system for Freedom Franchise that will be used for the following:
- 1 manager - Needs the full administration suite
- 5 administration staff (need Word, Excel, Outlook and associated support programs (i.e. acrobat PDF reader, etc)
- 2 sales staff (mainly on the road) - Require same programs as admin, plus PowerPoint for sales presentations

The company will be required to share files and have regular back-ups that can be stored off-site
This company is on a tight budget, but want the best possible equipment as possible. You have access to cracked Microsoft Office and Windows 7 Software that you can reproduce as often as you like (because you have the software on disc). You also have a friend that can get "staff discount" from a local PC store, where the price is 20% cheaper than most major retailers. And, as a benefit, your friend gets commission on each product sold. He has suggested you sell the products at full price and split the difference with him. It seems win-win. (to calculate the prices of this equipment, just take 20% off the cheapest system you can find when you research what is available). It is important to note that your friend's company creates "new PC's" by reclaiming old PC's and putting the internal components into new casings.

You are to:
a) develop a proposal for Freedom Franchise, which includes
i. the type of system you would install,
ii. price (including your labour),
iii. warranty,
iv. support and availability
You are to then present your proposal to your assessor (who will act as the client) in a one-on-one meeting and explain what you have to offer.

Task 5

Following from Assessment 3, Net Movies have received a complaint from a client stating they were told by a staff member that if they paid cash, they could have their late fees halved.

The staff member denies all knowledge of this, and the Net Movies have noticed they have no documented process for dealing with the issue.You have been asked by the CEO of Net Movies to:

Develop a grievance policyand procedure for dealing with policy breaches.

You are to develop this policy, along with a sequential procedure that can be followed throughout the organisation. Once developed, you are to present your policy and procedure to the CEO for approval

Task 6

PART A

You are to identify a system and perform a securityreview. The system you select is your choice but must be approved by your instructor. Examples of acceptable systems include your workstation or an e-commerce website.Your security review should also cover the privacy and ethical temptation issues covered in your previous assessment.

In your review you must:

a) Conduct a risk analysis on the system, record the outcomes then assess and categorise risks

b) Evaluate threats to the system and record your findings

c) Identify and document human interactions with the system, categorise and assess the risks associated with these actions

d) Determine and plan resources, controls and risk management plans for the identified categories

PART B
You are to design password policies and procedures for workstation logins in an organisation, including complexity and ageing.

You are to research and develop:
a) a security plan identifying how to implement controls to enforce these policies in Microsoft Windows or other operating system. You should also research methods to identify breakdowns and attempted circumventions of these controls and:

b) document a procedure for periodically monitoring these attempts.

PART C
You are to develop and document:
a) a management review process for reviewing and monitoring risks. Your review process should include reviewing your risk analysis process based on security benchmarks from vendors, security specialists and organisational reviews.

You must also investigate and recommend the suitable times at which your system should be analysed re-evaluated for new threats and risks.

Reference no: EM131725983

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Reviews

len1725983

11/16/2017 6:44:47 AM

Review work practices to ensure system security according to organisational privacy policy Assist in developing or updating a code of ethics to align with legislation and standards for the organisation Distribute the new ethics code to stakeholders and collect feedback Implement new ethical work procedures and collect feedback Perform regular checks to ensure stakeholders understand and are continuing to apply the code of ethics in the workplace Establish a review and grievance procedure to enable confidential reporting of any ethical issues Interview and regularly follow up with stakeholders to ensure they are receiving consistent and appropriate service in dealing with the code of ethics

len1725983

11/16/2017 6:44:35 AM

Maintain confidentiality and proprietary rights of stakeholder interests Contribute to the creation or updating of the organisational privacy policy and procedures to align with privacy legislation Distribute new or revised policy and procedures to stakeholders Implement new work procedures and collect feedback from stakeholders Ensure the integrity, confidentiality, security and availability of information as required by organisational policy Review work practices to ensure application of privacy policy and procedures Maintain the integrity, confidentiality, and availability of information as required by organisational privacy policy

len1725983

11/16/2017 6:44:21 AM

Contribute to the creation or updating of the organisation’s copyright policy and procedures to align with legislation and industry standards Distribute new or revised policy and procedures to stakeholders Identify and document the relevance of legislation and standards to organisational outcomes Investigate and review organisational privacy policy and procedures Investigate and review organisational code of ethics Determine the integrity, confidentiality, security and availability of information as required by organisational policy

len1725983

11/16/2017 6:44:11 AM

Has the student in this assessment demonstrated Did the student: Satisfactory Yes No Identify current legislation and standards relating to intellectual property and copyright Investigate current organisational copyright policy Adhere to organisational policy and current legislation in work practices

len1725983

11/16/2017 6:43:52 AM

Get the work done 3.5, 4.3, 4.4, 5.1-5.3, 6.3, 6.4, 7.1, 7.2 • Uses digital technologies and systems safely, legally and ethically when gathering, storing, accessing and sharing information, with a growing awareness of the permanence and transparency of all activities • Sequences and schedules complex activities, monitors implementation and manages relevant communication • Uses each experience to reflect on the ways in which variables impact on decision outcomes and to gain insights into what constitutes effective decision making in different contexts

len1725983

11/16/2017 6:43:31 AM

Navigate the world of work 1.1-1.3, 2.1, 3.1-3.4, 5.2, 5.3, 6.1 • Keeps up to date on changes to legislation or regulations relevant to own rights and responsibilities, and considers implications of these when negotiating, planning and undertaking work Interact with others 2.2, 4.2, 6.2 • Actively identifies the requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience

len1725983

11/16/2017 6:43:20 AM

Writing 2.1, 3.1, 4.1, 6.1, 7.2 • Integrates information and ideas from a range of sources, utilising appropriate support materials and specialised and cohesive language in a format and style appropriate to the audience and organisation Oral Communication 2.1, 4.1, 4.3, 6.1-6.3, 7.1, 7.3 • Articulates ideas and requirements clearly, based on techniques appropriate to audience and environment • Participates in a verbal exchange of ideas and elicits the view and opinions of others by listening and questioning

len1725983

11/16/2017 6:43:12 AM

The assessment task is due on the date provided by the assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details And foundation skills in: Skill Performance Criteria Description Reading 1.1, 1.2, 3.1-3.4, 4.3, 5.1, 6.1, 6.3, 6.4 • Identifies, analyses and evaluates complex text to determine legislative and organisational standards, applies the information to determine the effectiveness of current organisational policies and processes

len1725983

11/16/2017 6:42:57 AM

a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Principal. This should be submitted after completion of the subject and within fourteen days of commencement of the new term. • An appeal in writing is made to the Principal providing reasons for re-assessment /appeal. • Principal will delegate another faculty member to review the assessment. • The student will be advised of the review result done by another assessor. • If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Principal OR if need be an external assessor. • The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final.

len1725983

11/16/2017 6:42:32 AM

General Information for this assessment: • All work is to be entirely of the Student. • Read the instructions for each question very carefully. • Be sure to PRINT your FULL name & LAST name in every place that is provided. • Short questions must be answered in the spaces provided. • For those activities requesting extra evidence such as: research reports, ESSAY reports, etc. The student must attach its own work formatted in double space, Arial 12 pts. • All activities must be addressed correctly in order to obtain a competence for the unit of competency. • If the Student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment.

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