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You have the option of choosing one prompt from two different letter writing scenarios. Once you choose a scenario you have to "fill it out" with your own self generated "incident":
Scenario 1, A Customer Complaint Letter:
You are a customer who has experienced one of the following issues with a company: A defective product, inadequate or rude service, or incorrect billing on a product or service. It is up to you to determine the incident or defect, which has led to the writing of the letter, though your letter, should be able to convey this incident clearly. Be very specific in your detail of the events. Refer to class notes and the textbook for proper complaint letter format.
Scenario 2, A Bad News Customer Relations Letter:
You work in a customer relations department and have received a complaint letter. The complaint letter is both written inappropriately and makes unreasonable requests surrounding the complaint. You must respond to this customer with "bad news," denying their requests diplomatically. It is up to you to determine the nature of the complaint, though your response letter should summarize and convey the complaint (their complaint could be about a product or service).
Select two of the four perspectives and discuss how they provide different insights into the relations between technology, organisations, management and employees.
Discover three articles (in newspapers, journals, or online) which explain the value, soundness, or influence of online education.
This company currently does not have a board risk committee. Its Audit Committee Chairman would like to propose to the board of directors the formation of a board risk committee, and to formalize its risk management practices across the company.
Discuss what is meant by a Letter of Intent. Why do you think it may be important? Discuss the Evaluation Component. Why do you think it is important to a grant proposal?
Explain which theory played a part in the PR planning and implementation of its new campaign, and how it was applied
Large protests broke out in Spring 2009 at the G-20 Summit meeting in London. Anarchists and other far left groups argued that capitalism has been proven a failure as the leading world economic system.
Which of the following is is true of the economic value of forests products in developing countries?
Seeking active employmentat Northrop Grumman in order to implement my high motivation and abilities to effectively lead an efficient team - Make the resume more professional and more marketable.
Understanding of the concept of Protecting Personal Information (PPI) and other ethical issues related to the use of information technology through research.
Discuss how you would go about implementing a health information technology (HIT) strategic plan for data security, privacy, and quality management for your organization
There is a lot of confusion about what if means when a matter is dismissed with prejudice or without prejudice. Explain the difference....if you filed a motion to dismiss which would you rather have as the ruling?
Explain how the desert air can contain much more h2o vapor in the air than the pole, and still a lower humidity than the pole? what causes the difference between dry and moist lapse rate?
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