Design poster that can be put on the wall of the staff room

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Reference no: EM132309991

PART A -

Q1 List and explain the objectives of anti-age discrimination legislation within a workplace.

Q2 List the current legislation in relation to racial discrimination and outline the key features as they relate to employment.

Q3 Outline the key features of the Disability Discrimination Act 1992 as they relate to employment and explain where you can access this information.

Q4 List the current legislation in relation to sex discrimination and outline the key features as they relate to employment.

Q5 List the current legislation in relation to equal opportunity and outline the key features as they relate to employment.

Q6 List the current legislation in relation to human rights and outline the key features as they relate to employment.

Q7 Referring to the legislation you have researched in the previous six questions, explain how you can address your own prejudices and demonstrate respect for others who may be different to yourself. Give at least two examples.

Q8 Explain how you, as an employee, will support the company you work for (now or in the future) to value and embrace diversity.

Q9 Outline an informal procedure you could follow to quickly and satisfactorily resolve a complaint of discrimination in the workplace to avoid it escalating.

Q10 Outline a formal procedure a company should follow in the case of a serious or escalated complaint relating to diversity.

PART B -

Project overview and context

You receive an email from Sayo Yoshida, Managing Director: Human Resources.

Subject: Diversity issues in your team
Hello,
Over the past few weeks there have been numerous issues within your team that need to be managed in compliance with our diversity policy.
As the team leader, it is important that you address any diversity issues as they arise, in line with the BizOps Diversity Policy. This is also a good opportunity to review our policy and implement it across your team.
To assist you in completing this task, please refer to the ‘Overview of IT team issues' provided below.
Make sure that you read the ‘Instructions to the candidate' section that follows, where I have provided details of what you need to so.
Regards,
Sayo Yoshida
Managing Director: Human Resources

Overview of IT team issues

BizOps Enterprises currently has 150 stores Australia-wide, seven warehouse facilities and a head office. Presently, there are a number of diversity issues in the IT department that need attention:

- Jim is a new member of the IT team. He has strong religious beliefs and has recently expressed concern about Kelly, one of the team members, who is openly gay. Jim is having a hard time accepting that he has to work with Kelly. He has asked to be removed from the project immediately. Both Jim and Kelly have critical skill sets that are needed for the project to succeed.

- Last week there was an IT team activity day that included lunch. Fred, who was in charge of organising the catering for the small team event, neglected to find out whether team members had any dietary requirements. Unfortunately, Paurnami who is Hindu and follows a lacto- vegetarian diet, could not eat any of the food that was available and needed to buy lunch from a local cafe and temporarily leave the event.

- At the same IT team activity day, several physical games were played. These activities did not cater for Danielle, who has rheumatoid arthritis, and Orlando, who has cerebral palsy. Both Danielle and Orlando could not participate and simply watched.
We are currently investigating a harassment complaint brought by one of the female employees against a male co-worker. In a formal meeting with the woman, she described an incident where a male co-worker from a European country, made what she felt was an inappropriate comment to her. At lunch one day, he remarked that he ‘found her extremely attractive' and touched her shoulder. She felt that the remark was completely out of line because he is married and she became extremely upset. She has refused to have any further contact with him and is angry at his continued attempts to talk with her. When we spoke with him, he explained that he meant the remark as a compliment and has been trying to apologise.

Instructions

You will need to access the following BizOps Enterprises plans, policies, and procedures:
• Anti-discrimination diversity policy
• Report template
• Conflict resolution procedures
• Equal opportunities policy
• Privacy policy
• Redundancy policy
• Recruitment policy

This project has been split into six separate tasks. Please complete each task in the order they appear. Read all the information you have been given.

Task One
1. Access the BizOps Anti-Discrimination Diversity Policy and Equal Opportunities Policy.
2. Review the policies in line with relevant current legislation for age, disability, racial and sex discrimination, human rights and equal opportunity. Prepare a short report using the BizOps template with your feedback and suggestions to improve the policies. Ensure you list the legislation you accessed.

Task Two
1 Identify and list the core issues in the IT team in relation to the BizOps policies.
2 Review the BizOps Conflict Resolution Procedures.
3 For each issue, outline the actions you will take to manage these complaints and allegations, and ensure all parties involved understand the BizOps policies and resolve the issue/s. This must include managing tensions between the parties and encouraging them to respect each other's differences. It must also include identifying and addressing any training needs in relation to diversity and respect for others in the workplace.

Task Three
Explain how you can ensure that all personnel involved in recruitment and selection of staff aim for diversity in the following steps of the recruitment and selection process:
1. Writing job descriptions
2. Writing and placing job advertisements
3. Reviewing resumes and applications
4. Interviewing
5. Selecting the successful applicant

Task Four
1 Develop a Training Needs Analysis (TNA) for all BizOps employees to complete regarding their understanding of the BizOps Anti-Discrimination Diversity Policy and Equal Opportunities Policy. The TNA must include at least six questions of topics.
2 Develop a training plan to address any identified training needs by recreating and completing the following table:

Task Five
Design a poster that can be put on the wall of the staff room, kitchen and other place around the BizOps offices to promote diversity in the workplace and show that working effectively with difference is a strength that can improve the organisation's products, services and customer relations.

Task Six
Develop a feedback form to be completed by all BizOps staff to gain their ideas and feedback on how to improve products and service. The form should include an introduction/instruction to encourage staff to value and embrace their differences and use their ideas as a way to improve competitive advantage.

The final documents you submit for assessment will be assessed using the project criteria provided. All project criteria outlined must be covered satisfactorily for Part B to be completed satisfactorily.

You must complete the project unassisted by the assessor or other personnel, but may refer to reference material as needed.

Attachment:- Assignment.rar

Reference no: EM132309991

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