Design an evaluation for candidate instant messaging systems

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Assignment:

Suppose that the ABC Company is going tcc as part of its technology plan for this year. ABC has never had companywide instant messaging before and is considering several instant messaging systems.

a. Develop a usability assessment strategy to analyze and design an evaluation for the candidate instant messaging systems. What usability attributes will you focus on? Will your tests be summative or formative? What type of assessment will you perform?

b. Continuing, address low-level design questions for your evaluation. What types of measurements and usability assessments will you use? For each, be sure to identify what and how you are measuring. What procedure will you follow?

Reference no: EM133930556

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