Describe the various steps you would take in conducting

Reference no: EM131135925

Assignment 1: Discussion-Conducting a Needs Assessment

A needs assessment is a systematic means of analyzing existing standards and conditions against desired ones. The difference between the current and desired states is referred to as the "gap." This gap reveals information that is necessary to make more informed decisions in support of organizational goals and objectives.

The needs assessment is a valuable tool used to facilitate the management of continuous change taking place in today's organizations. In this assignment, you will apply needs assessment for the scenario below.

Assume you are consulting and you have been asked to conduct a comprehensive assessment to determine the training and development needed to elevate the performance of 25 employees in a sales support call center.

Your goal is to identify a training program that will address the collective needs of the group.

What preliminary information would you gather before conducting the needs assessment? Provide a rationale for your decision.

Describe the various steps you would take in conducting the actual assessment.

Write your responses in about 300 words.

Reference no: EM131135925

Questions Cloud

Difference between charismatic and transformationl leader : From the e-Activity, compare and contrast the difference between a charismatic leader and a transformational leader. Determine whether you are a charismatic or a transformational leader. Provide a rationale for your response.

What federal and state agencies are required to deal : What federal and state agencies are required to deal with an MCI resulting from a terrorist attack - how do you distinguish between federal and state authorities for both operational and management functions? Explain.

Considering purchasing an automatic sprinkler system : RealTurf is considering purchasing an automatic sprinkler system for its sod farm by borrowing the entire $20,000 purchase price. The loan would be repaid with four equal annual payments at an interest rate of 12%/year. It is anticipated that the ..

Create a two dimensional array called matrix : Create a two dimensional array called Matrix1 of size 3X3. Declare another array of same size called Matrix2. Transpose the contents of Matrix1 into Matrix2.

Describe the various steps you would take in conducting : Assume you are consulting and you have been asked to conduct a comprehensive assessment to determine the training and development needed to elevate the performance of 25 employees in a sales support call center.

Do you support or are you against a national healthcare plan : Do you support or are you against a national healthcare plan and why and Is there a particular healthcare plan (IN U.S.A) that you favor over another ?

About her relationship with another man : Explain whether each of the following losses would be covered under Section II in the homeowners policy. If the loss is not covered, explain how coverage can be obtained.

Compare your spreadsheet’s solution to the answer : Modify the spreadsheet in Sidebar 5-1 to handle recovery periods up to 10 years. Test your spreadsheet by entering the data from Example 5-1 and Problems 1 and 2. Compare your spreadsheet’s solution to the answer to these problems.

Differences in discount rates across individuals : What happens if you estimate the wage regression similar to (10.12) in a world in which the source of disparity in schooling is differences in discount rates across individuals?

User Account

All Pages