Describe how an him office can provide excellent service

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Reference no: EM133480714

Topic: Video is short -about 2 minutes. While you watch it make a list of the positive customer experiences Max has versus the negative customer experience his owner has in dealing with the healthcare environment.

Question: Next, make a list of the internal and external customers an HIM office can expect to interact with. In a 1-2 page paper, write your list of internal and external customers and describe how an HIM office can provide excellent service. And, finally, what techniques should be used when customer service is less than optimum and your customers complain.

Reference no: EM133480714

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