Describe characteristics of a quality management system

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As a recent graduate of Masters of Health Administration program, you have been contracted by Newton Managed Care, Inc. to recommend/describe characteristics of a quality "management" system. Please draft a memo to the President of Newton Managed Care that describes ten (10) quality program characteristics. You must use at least two (2) sources other than your textbook and include a bibliography formatted in APA style.

Must be in APA format with references.

Reference no: EM131046556

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