Reference no: EM132160057
Discussion : "Managed Services"
Please respond to the following:
• All of us have consumed food and beverages from contract-managed food providers (e.g., school cafeteria, theaters, sporting events, airline, etc.). Describe a time when you consumed food from a contract-managed food provider and determine what steps could have been taken to make the experience more enjoyable. Provide specific examples to support your response.
• A food service manager has to perform various duties as part of his or her job responsibilities. Rank four to six of the major job responsibilities in order of importance. Provide a rationale for your ranking.
Discussion : "Guest Involvement"
• Create a five-question survey that invites guest comments to improve service in your fast-food restaurant and explain your reasoning behind each question.
• As the manager of a fast-food restaurant, determine when guest comments would not be helpful to improve service or product quality. In the event of repetitive negative comments about the quality of the food, recommend one "quick fix" method of remedying that condition.