Dependent on practicing proper telephone etiquette

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Reference no: EM132284161

In today's world, initial contact with a person is often via the telephone, so those important first impressions are dependent on practicing proper telephone etiquette. Make a list of ideas for increasing levels of telephone courtesy to build image and trust. Prepare a brief presentation providing suggestions for the following: 1) placing calls 2) answering calls 3) taking telephone messages.

Reference no: EM132284161

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