Delivering negative message more effective

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Reference no: EM133918094

Question

Why direct approach for delivering a negative message more effective than an indirect approach? In certain situations where you are delivering heart-wrenching, heavy news to someone or some people, it is best to use the indirect method in which you can provide more of an empathetic approach to the listeners while providing more context for the listener to understand the circumstances. It is not always the best to use the direct method as it varies among different situations.

Reference no: EM133918094

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