Decision-making and express appreciation

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Kaylee post: If a parent raised their voice and said they felt ignored, I'd try to stay calm and respond in a trauma-informed way. I'd validate their feelings by saying something like, "I'm really sorry that you feel this way. I want to understand what's going on so we can fix this together." I'd keep my voice gentle, give them space to talk, and remember that their reaction might come from past school experiences or stress that I can't see.

Afterward, I'd follow up with a quick call or email to thank them for sharing their concerns and explain what steps I'm taking. I'd also ask how they prefer to communicate in the future so we can stay on the same page. The goal is to show consistency, rebuild trust, and make sure they know I actually want to collaborate with them.

Ansta post - In the moment, I would remain calm and empathetic, validating the parent's feelings by saying something like, "I hear that you feel ignored, and I want to make sure your concerns are addressed." I would actively listen, reflect their concerns, and ask clarifying questions to understand what support or communication would be helpful. This approach respects their perspective and acknowledges that stress, trauma, or past school experiences may influence their reactions. Get world-class assignment help from subject experts.

Afterward, I would follow up by summarizing the conversation in writing, outlining agreed-upon next steps, and maintaining consistent communication. I would provide opportunities for the parent to be involved in decision-making and express appreciation for their input. These steps help rebuild trust, demonstrate reliability, and foster ongoing collaboration to support the student.

Reference no: EM133942521

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