Customer survey score and balanced scorecard measure

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Reference no: EM13274489

1. Which action would increase the customer survey score?

A. Increase price

B. Increase MTBF

C. Increase automation

D. Decrease deb

2. When products are left unsold, what impact does this have on the company?

A. Increases variable costs

B. Increases stock-out costs

C. Decreases plant utilization

D. Both A and C

3. How does the Balanced Scorecard measure how effectively your company is working its assets?

A. Days of Working Capital

B. Inventory Carrying Costs

C. Product Count

D. Plant Utilization

Reference no: EM13274489

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