Reference no: EM133853089
Case Description
Create an action plan for settling the dispute in a given case study from the employer's perspective, considering available employment relations processes in Australia. Support the chosen process with current, relevant, authoritative, and accurate information.
Overview
In this activity, you will develop an action plan from the employer's perspective to settle the dispute in the provided case study. As an essential part of HR practice, this activity encourages a strategic approach to addressing the conflict by choosing and describing one appropriate employment relations process (e.g., bargaining, unilateral employer action, employee participation and involvement, employee engagement, or third-party intervention). You will support your chosen process with current, relevant, authoritative, and accurate information. Book assignment help service now!
Relevant Unit Modules
• Module 4: Employment relations processes
• Module 9: Managing workplace conflict
Key Components of the Activity
1. Reviewing the case study. Begin by thoroughly examining the case study to understand the dispute. Identify key issues, perspectives, and relevant details that will inform your action plan.
2. Understanding available processes. Consider the different processes available for dispute resolution in Australia, including bargaining, unilateral action, participation and involvement, engagement, and third-party intervention.
3. Decision-making. Decide which process you believe will most effectively resolve the dispute from the employer's perspective.
4. Finding credible sources of information to support your chosen process. Review the Library resources on finding sources of information, identifying credible sources, the bespoke Library Guide for the School of Business and Law, and the Business Library Resources Tip Sheet. These resources are designed to help you with search techniques, smart searching, and recognising information that is current, relevant, authoritative, and accurate.
5. Including credible sources of information. As this is a practical and applied activity, your supporting information may include a combination of peer-reviewed journal articles, scholarly books, published research data sets, and non-scholarly works such as news, general websites, blogs, government documents and publications, and public speeches. The objective is to use information that strengthens the validity and reliability of your chosen process. Screenshots which document your research process are also acceptable.
6. Creating the action plan. Describe the steps involved in your chosen dispute settlement process, including a realistic timeline for implementing the plan that recognises the urgency of resolving the conflict efficiently and effectively. Detail the desired outcome for each step - i.e., what you hope the step will achieve towards the overall goal of settling the dispute. Try to be as specific as possible. What does each step involve, and how will it be achieved?
Review the Case Study
The Qantas Engineers' Alliance (QEA), representing AMWU, AWU, and ETU union members, is seeking a 5% annual pay increase, with a 15% first-year boost, to compensate for past wage freezes and align with industry standards. However, Qantas has offered a less generous 3% annual increase over three years. The QEA has warned of escalating industrial action, including further strikes and work bans, if the airline continues to disregard the demands of Aircraft Maintenance Engineers.
Choose the Process
Select the process you believe will be most effective in resolving the dispute from the employer's perspective from the list below.
Bargaining
Unilateral employer action
Employee participation and involvement
Employee engagement
Third-party intervention
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Action Plan
Describe the steps involved in your chosen process to settle the dispute, outlining a realistic timeline for implementing the plan that acknowledges the urgency of achieving an efficient and effective resolution for the employer. Detail the desired outcome for each step.
The table will expand as information is input.
Step Start date and end date Desired outcome