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Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization's key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user. This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data. Areas to be considered could include:
E-commerce processesE-mail based communicationsOther on-line real-time customer servicesProduction lineProduction processesQuality control mechanismsCustomer service handlingMaintenance and support servicesSales and sales administrationFinance and treasuryResearch and development activitiesHuman resources managementInformation technology servicesPremises (Head Office and branches)Marketing and public relationsAccounting and reportingStrategic and business planning activitiesInternal audit
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