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Consider the five dimensions of service quality: tangibles, reliability, responsiveness, assurance, and empathy.
a. Identify a recent service encounter you have experienced as a customer (either B2C or B2B) that you would classify as a generally bad experience. In what ways specifically di each of the five service quality dimensions contribute to your perceptions of poor service? Be as specific with your examples as you can. What could the service provider have done to improve each of the relevant dimensions and thus improve your experience?
q.referring back to the class example on money creation assuming thata initially the central bank in swede world puts
argue the relationship among the marginal cost also the average variable cost also among marginal cost also average cost.
Growth rates in follower nations such as South Korea also Hong Kong averaged about 10 percent every year.
we haven't been able to say much on theoretical side about private information combined with complementarities.
What are the terms of trade? (At what rate would you each be willing to trade?) f. Using graphs for both you and Pat, show that trade allows each of you to achieve a point on your consumption possibilities curve which is greater t..
What strategy does P&G appear to be moving toward? What are the benefits of this strategy? What are the potential risks associated with it?
Determine whether each of the following would cause a shift of the aggregate demand curve, a shift of the aggregate supply curve.
How do banks create money, and what could the Federal Reserve do to reduce this credit creation process, and in what circumstances might it want to do this?
Do you think the industry environment is significantly dissimilar today.
q.assume there are 2 products clothing as well as soda. both brazil plus the us produce each product. brazil
Given the same price elasticity of supply, sellers would be able to pass along the largest portion of a 10% tax on which item.
Elucidate how the law of diminishing returns influences the shapes of the variable-cost and total-cost curves.
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