Compare negotiation-mediation and arbitration

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On March 31, 1995, Tejano superstar Selena Quintanilla was shot dead by her fan club president Yolanda Saldivar. Saldivar barricaded herself in her truck threatening suicide leading to a nine-hour standoff with police. Police used negotiation techniques to get her to surrender.

Compare and contrast negotiation, mediation, and arbitration. You will then describe how each can diffuse a situation and identify their appropriate use using an example. You must SHOW you understand each term. You will then locate a famous and well-known criminal case that occurred in the United States. Describe the event, the perpetrator, the crime, the social dilemma, and what conflict was caused by the crime. Analyze which formal solution of conflict was used, the result, and why you think it was the appropriate approach. You are free to use the Selena Quintanilla murder case.

Reference no: EM133405975

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