Reference no: EM132369407 , Length: word count:800
CASE STUDY: TecSmart Electronics
Question 1: Thoroughly read the case study on topic: "TecSmart Electronics" as attached.
Discuss briefly how the practices that TecSmart identified support Deming's 14 Points. [Word Length: 250 Words].
Question 2: Thoroughly read the case study on topic: "TecSmart Electronics" as attached.
How do these practices support the Baldrige criteria? Specifically, identify which of the questions in the criteria each of these practices address. This does not need to be an extensive narrative. For example: TecSmart Electronics' strengths can also be classified as follows.
1. Leadership. Bullets A,B,C, and D. (letters were substituted for bullet numbers - you provide these numbers for all 7 categories) [Word Length: 250 Words]
Question 3: (do not relate to case study, this question is very generic)
Compare and contrast the frameworks for quality and performance excellence (Deming, Juran, Crosby, Baldrige and other Quality Awards, ISO 9000, and Six Sigma). How are they similar and different (some may be more similar to others), common themes, etc. What aspects of these frameworks do you believe have the most significant impact on quality and performance excellence? Be sure to explain why. [Word Length: 300 Words].
Attachment:- Case Study.rar